Linen Porter: Elevate Rooms with Sparkling Cleanliness

Axiom Hospitality; Cambridge; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Hotel discounts

28 days holiday

Wagestream access

Axiom Xcape stayover after 1 year

Referral bonus opportunities

Training and progression opportunities

Job summary

Gonville Hotel Cambridge is seeking a Linen Porter to join our team under Axiom Hospitality, reporting to the Head Housekeeper. You will help maintain the highest standards of cleanliness throughout the hotel and support with the laundry operation to ensure guests receive an excellent experience.

The ideal candidate is enthusiastic, detail‑oriented, and a reliable team player who can work with limited supervision while delivering exceptional guest service.

Qualifications

• Self-motivated, confident and able to work with limited supervision.
• Outstanding customer service and ability to anticipate guest needs.
• Team player who can follow procedures and standards.
• Results-driven with a focus on cleanliness and quality.

Responsibilities

• Welcoming and acknowledging all guests; anticipating and addressing guests’ service needs.
• Ensure guest rooms and public areas are presented to high standards.
• Oversee the laundry operation and ensure linen is delivered on time.
• Maintain a high level of guest satisfaction in line with core values.

Skills

Self-motivation

Customer service

Team player

Detail-oriented

Job description

Gonville Hotel Cambridge is seeking a Linen Porter to join our team under Axiom Hospitality, reporting to the Head Housekeeper. You will help maintain the highest standards of cleanliness throughout the hotel and support with the laundry operation to ensure guests receive an excellent experience.

The ideal candidate is enthusiastic, detail‑oriented, and a reliable team player who can work with limited supervision while delivering exceptional guest service.