Linen Porter

Klarent Hospitality Limited; Newbridge; On-site; GBP 18,000 - 22,000; Full time

Job summary

Klarent Hospitality is seeking a Linen Porter to join their team in Newbridge. This role involves maintaining linen control, ensuring guest satisfaction, and adhering to health and safety regulations. The ideal candidate will be passionate, positive, and committed to delivering exceptional service while enjoying opportunities for personal development within the hotel group.

Benefits

Meals provided during shifts

Discounted or free use of leisure facilities

Free car parking

Fully funded apprenticeships

Annual holiday entitlements

Pension enrolment

Qualifications

• Passionate and eager to learn.
• Able to work mornings, afternoons/evenings, and weekends.
• Committed to delivering exceptional customer experiences.

Responsibilities

• Maintaining linen control reports and recording linen abuse.
• Counting linen accurately and noting discrepancies.
• Providing courteous guest service and handling complaints.

Skills

Good communication skills

Positive attitude

Teamwork

Attention to detail

Job description

Would you like to work for a company that offers:

• £250, up to £1000 cash incentives when referring a friend to join our team - T&C’s apply
• Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up

Rewards and benefits when you join us include:

• Meals provided during shifts
• Sales incentives and initiative rewards
• Discounted or free use of leisure facilities (hotel specific)
• Free car parking (hotel specific)
• Discounted stays in our hotels or free stays as rewards and recognition
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships (T&C's apply)
• Annual holiday entitlements including bank holidays
• Option to purchase additional holiday entitlements
• Pension enrolment

Does this sound like you?

• Passionate and eager to learn
• Positive attitude and guest-focused
• Genuinely friendly and caring
• Enjoy working both independently and as part of a team
• Ambitious and hardworking
• Good communication skills and excellent grooming standards
• Able to work mornings, afternoons/evenings, and weekends
• Committed to delivering exceptional customer experiences

Are you the right fit for the Linen Porter role? Do you have the skills and experience needed? Then what’s stopping you?

Klarent Hospitality is recruiting a Linen Porter

We offer excellent opportunities for growth and development within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on rewarding and recognizing our staff for their dedication and long service.

Klarent Hospitality operates branded hotels across the UK and Ireland. We focus on nurturing talent and making smart investments to drive performance and growth.

As a Linen Porter, your responsibilities include:

• Maintaining linen control reports and recording linen abuse
• Working according to daily schedules
• Counting linen accurately and noting discrepancies on the control sheet
• Securing linen room keys and maintaining the linen room
• Familiarizing yourself with weekly function sheets to ensure correct stock levels for the F&B department
• Adhering to security protocols for linen service cupboards on guest floors
• Carrying out security checks in the evening to ensure linen chutes and stock cupboards are locked and secure
• Providing courteous guest service and displaying good social skills
• Handling guest complaints and compliments or referring them to senior management
• Collaborating with staff and management
• Attending training sessions as instructed
• Working within all health and safety regulations