Linen Porter

Warner Hotels; Lowestoft; On-site; GBP 14,445 - 20,573; Full time

Benefits offered by this job

Live-in option

Gym access

Food discounts onsite

Brand discounts

Career development

Employee discounts

Job summary

Warner Hotels Group is seeking a Linen Porter at Gunton Hall to support the housekeeping team and ensure guest rooms are spotless. You will work with managers and team leaders to deliver a seamless guest journey from arrival to room assignment.

You will develop guest service skills, learn about our products and services, and contribute to a welcoming stay with a team that values inclusion and opportunity for development.

Qualifications

• When delivering housekeeping service you put guests at the heart of your work.
• You will learn product knowledge about our services and tailor selling.
• You support the wider team and contribute to a positive guest journey.

Responsibilities

• Deliver high-quality housekeeping service and ensure rooms are well kept from arrival to departure.
• Collaborate with Housekeeping Manager and Team Leaders to maintain guest rooms and public areas.

Skills

Guest service

Teamwork

Communication

Customer focus

Willingness to learn

Job description

Join our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch-and-putt course.

Hourly rate: Up to £12.71 per hour dependent on age

We have a fantastic opportunity for a Linen Porter to join us atWarner Hotels.

The benefits of working with us.

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]