Linen Porter

Malmaison; Cheltenham; On-site; GBP 14,786 - 21,059; Full time

Job summary

Hotel du Vin in Cheltenham is seeking a Linen Porter to support the housekeeping team and help create memorable guest experiences. You will deliver and collect linen, assist Room Attendants, and help ensure bedrooms and public areas meet our high standards.

This physically active role requires teamwork, reliability, and a friendly, guest-focused approach. You’ll work behind the scenes but will interact with guests and colleagues to help deliver exceptional service.

Qualifications

• Positive attitude and ability to work as part of a team.
• Reliable, organised and able to work in a fast-paced environment.
• Physically active role requiring good stamina.
• Passion for hospitality and guest experiences.
• Friendly, approachable and customer service oriented.

Responsibilities

• Deliver and collect linen efficiently throughout the hotel.
• Support Room Attendants in preparing guest rooms to Hotel du Vin standards.
• Maintain housekeeping stores and ensure linen levels are stocked.
• Assist with moving supplies and equipment where required.
• Help ensure guest rooms are ready on time and presented beautifully.
• Work collaboratively with the housekeeping team to achieve daily targets.
• Provide friendly and professional service when interacting with guests and colleagues.

Skills

Teamwork

Attention to detail

Reliability

Organised

Physically active

Hospitality

Job description

Linen Porter, Hotel Du Vin

Rate of Pay £13.01 / 25 Hours per hourContract Type: PermanentLocation: Cheltenham

Working behind the scenes to ensure Hotel du Vin's exceptional standards are maintained, you'll be a vital part of the housekeeping team and play a key role in creating memorable guest experiences.

As a Linen Porter, you'll be responsible for ensuring the smooth and efficient distribution and collection of linen throughout the hotel. From delivering fresh linen to guest rooms and service areas to supporting our Housekeeping team with timely replenishment, you'll help ensure our rooms are prepared to the highest standards and ready for our guests to enjoy.

You'll work closely with Room Attendants, assisting them in creating beautifully presented bedrooms and public areas. With a keen eye for detail and pride in your work, you'll help maintain the impeccable standards that our guests have come to expect from Hotel du Vin.

This is a physically active role that requires organisation, teamwork, and a positive attitude. You'll be an important part of a busy operation, helping to ensure rooms are cleaned, styled, and ready on time. Whether you're supporting housekeeping colleagues, maintaining linen stores, or responding to requests from across the hotel, your contribution will be essential to the success of the team.

While much of your work takes place behind the scenes, you'll still have regular interaction with guests and colleagues throughout the hotel. That's why we're looking for someone who is friendly, approachable, and passionate about hospitality. A warm smile, can-do attitude, and willingness to go the extra mile will help create the exceptional service that makes every guest stay memorable.

In this role, you'll:

• Deliver and collect linen efficiently throughout the hotel.
• Support Room Attendants in preparing guest rooms to Hotel du Vin standards.
• Maintain housekeeping stores and ensure linen levels are stocked appropriately.
• Assist with moving supplies and equipment where required.
• Help ensure guest rooms are ready on time and presented beautifully.
• Work collaboratively with the housekeeping team to achieve daily targets.
• Provide friendly and professional service when interacting with guests and colleagues.

We're looking for someone who:

• Has a positive attitude and enjoys working as part of a team.
• Takes pride in maintaining high standards and attention to detail.
• Is reliable, organised, and able to work in a fast-paced environment.
• Enjoys being active and is comfortable with the physical aspects of the role.
• Has a passion for hospitality and delivering excellent guest experiences.
• Brings energy, personality, and a willingness to learn.

At Hotel du Vin, we offer more than just a job. We provide opportunities to learn, develop, and grow your career within a company that values its people. If you're hardworking, motivated, and take pride in delivering outstanding standards, we'd love to hear from you.

Be part of something different. Be part of Hotel du Vin.