Linen & Housekeeping Support Associate

Malmaison; Cheltenham; On-site; GBP 14,786 - 21,059; Full time

Job summary

Hotel du Vin in Cheltenham is seeking a Linen Porter to support the housekeeping team and help create memorable guest experiences. You will deliver and collect linen, assist Room Attendants, and help ensure bedrooms and public areas meet our high standards.

This physically active role requires teamwork, reliability, and a friendly, guest-focused approach. You’ll work behind the scenes but will interact with guests and colleagues to help deliver exceptional service.

Qualifications

• Positive attitude and ability to work as part of a team.
• Reliable, organised and able to work in a fast-paced environment.
• Physically active role requiring good stamina.
• Passion for hospitality and guest experiences.
• Friendly, approachable and customer service oriented.

Responsibilities

• Deliver and collect linen efficiently throughout the hotel.
• Support Room Attendants in preparing guest rooms to Hotel du Vin standards.
• Maintain housekeeping stores and ensure linen levels are stocked.
• Assist with moving supplies and equipment where required.
• Help ensure guest rooms are ready on time and presented beautifully.
• Work collaboratively with the housekeeping team to achieve daily targets.
• Provide friendly and professional service when interacting with guests and colleagues.

Skills

Teamwork

Attention to detail

Reliability

Organised

Physically active

Hospitality

Job description

Hotel du Vin in Cheltenham is seeking a Linen Porter to support the housekeeping team and help create memorable guest experiences. You will deliver and collect linen, assist Room Attendants, and help ensure bedrooms and public areas meet our high standards.

This physically active role requires teamwork, reliability, and a friendly, guest-focused approach. You’ll work behind the scenes but will interact with guests and colleagues to help deliver exceptional service.