Linen & Laundry Porter – Hospitality & Spa Support

Soho House & Co; London Colney; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

Soho Friends Membership

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff discount on Cowshed & Soho Home

Paid charity days (2 days)

Free Counselling Sessions

Training & development

Team Events

Job summary

Soho House is seeking a Linen Porter to maintain high standards of cleanliness, organisation, and presentation across the club, ensuring linen is distributed, collected, and stored efficiently. You will support housekeeping and spa teams to deliver seamless service for members and guests.

The role offers weekly pay, staff perks, and ongoing training, with opportunities to be part of a dynamic hospitality team at Soho House.

Qualifications

• Previous experience in a housekeeping, laundry, or porter role (preferably in hospitality or wellness).
• Good physical fitness; ability to lift and move laundry loads safely.
• Strong organisation and time-management skills.
• A reliable, positive, and proactive attitude.
• Ability to work independently and as part of a team.
• Basic English communication skills.

Responsibilities

• Distribute clean linen, towels, robes, and other items to designated areas (guest rooms, spa, gym, changing rooms, etc.).
• Collect used or soiled linen and transport it to the laundry area or external laundry service collection point.
• Maintain linen storage rooms in an orderly, clean, and well-stocked condition always.
• Check deliveries from laundry services for accuracy and quality; report any shortages or damaged items.
• Support housekeeping and spa teams with additional supplies during peak periods.
• Assist in daily and weekly stock counts and report linen usage to the Head Housekeeper.
• Ensure all trolleys, baskets, and equipment are clean, functional, and safely stored.
• Always adhere to health & safety and manual handling procedures.
• Respond to urgent linen or towel requests from departments promptly and courteously.

Skills

Teamwork

Reliability

Communication

Job description

Soho House is seeking a Linen Porter to maintain high standards of cleanliness, organisation, and presentation across the club, ensuring linen is distributed, collected, and stored efficiently. You will support housekeeping and spa teams to deliver seamless service for members and guests.

The role offers weekly pay, staff perks, and ongoing training, with opportunities to be part of a dynamic hospitality team at Soho House.