Linen & Laundry Concierge for Luxury Hospitality

Soho House & Co.; Greater London; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off after 1 year

Staff Discount on Cowshed & Soho Home

Paid charity days (Soho Impact)

Free Counselling Sessions

Cookhouse & House Tonic training

Continuous training

Team Events

Job summary

Soho House & Co. is seeking a Linen Porter to uphold high standards of cleanliness, organisation and presentation across the club. You will distribute, collect and store linen and laundry items, supporting both housekeeping and spa teams to deliver seamless service for members and guests.

You will ideally have up to 2 years’ experience in a busy venue, with reliability and a proactive attitude. The role offers opportunities for training, team events, staff discounts, health and wellness

Qualifications

• Previous experience in a housekeeping, laundry, or porter role (preferably in hospitality or wellness).
• Good physical fitness; ability to lift and move laundry loads safely.
• Strong organisation and time-management skills.
• A reliable, positive, and proactive attitude.
• Ability to work independently and as part of a team.
• Basic English communication skills.

Responsibilities

• Distribute clean linen, towels, robes, and other items to designated areas (guest rooms, spa, gym, changing rooms, etc.).
• Collect used or soiled linen and transport it to the laundry area or external laundry service collection point.
• Maintain linen storage rooms in an orderly, clean, and well-stocked condition always.
• Check deliveries from laundry services for accuracy and quality; report any shortages or damaged items.
• Support housekeeping and spa teams with additional supplies during peak periods.
• Assist in daily and weekly stock counts and report linen usage to the Head Housekeeper.
• Ensure all trolleys, baskets, and equipment are clean, functional, and safely stored.
• Always adhere to health & safety and manual handling procedures.
• Respond to urgent linen or towel requests from departments promptly and courteously.

Skills

Housekeeping experience

Laundry experience

Team player

English communication

Job description

Soho House & Co. is seeking a Linen Porter to uphold high standards of cleanliness, organisation and presentation across the club. You will distribute, collect and store linen and laundry items, supporting both housekeeping and spa teams to deliver seamless service for members and guests.

You will ideally have up to 2 years’ experience in a busy venue, with reliability and a proactive attitude. The role offers opportunities for training, team events, staff discounts, health and wellness