Linen & Guest Services Associate – Hotel Hospitality

Leicester Marriott; Enderby; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Explore Discounts

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Leicester Marriott is seeking a dedicated hospitality professional to support our housekeeping team and deliver exceptional guest experiences in a busy hotel environment.

You will assist with guest requests, coordinate with Supervisors, and help maintain linen stores with a focus on cleanliness and efficiency. This role offers training and opportunities for internal career progression within Marriott’s global network.

Qualifications

• Experience in guest services or hospitality roles.
• Ability to follow safety and hygiene policies.
• Willingness to perform physical tasks and stand for long periods.

Responsibilities

• Assist with guest requests such as providing VIP room amenities.
• Communicate and collaborate with Housekeeping Supervisors to ensure smooth operations.
• Maintain linen and stores in a tidy and organised manner.
• Stock and distribute linens to various departments as needed.
• Ensure cleanliness and hygiene in linen storage areas.
• Perform regular inventory checks to ensure sufficient stock levels.
• Support the housekeeping team by delivering guest requests and stocking carts.
• Handle heavy loads and perform physical tasks such as lifting and transporting linens.

Skills

Customer service

Team collaboration

Job description

Leicester Marriott is seeking a dedicated hospitality professional to support our housekeeping team and deliver exceptional guest experiences in a busy hotel environment.

You will assist with guest requests, coordinate with Supervisors, and help maintain linen stores with a focus on cleanliness and efficiency. This role offers training and opportunities for internal career progression within Marriott’s global network.