Linen Distribution Assistant

Betsi Cadwaladr University Health Board; St Asaph; On-site; GBP 18,000 - 24,000; Full time

Job summary

Betsi Cadwaladr University Health Board in North Wales is seeking a Linen Distribution Assistant to support the linen distribution team, ensuring efficient delivery and management of linen and patient gowns across the hospital. You will work with ward staff, deliver clean linen, assist with curtain changes per guidelines, maintain stock records, and help with safety and training as required.

Weekend and bank holiday work may be needed.

Qualifications

• Basic literacy and numeracy skills required.
• GCSE Maths and English.
• NVQ Level 2 in Customer Care Skills.
• Experience in distribution of materials and customer service.
• Weekend and Bank Holiday work may be required.

Responsibilities

• Provide daily stock counts to the Laundry provider.
• Deliver linen to wards and departments and push trolleys as required.
• Undertake planned curtain changes in line with guidelines.
• Maintain accurate records of linen dispatched and received.
• Ensure work areas are clean, safe, and follow manual handling procedures.
• Assist in training new staff and comply with safety policies.

Skills

Customer service experience

Stock management

Team collaboration

Education

GCSE Maths and English

NVQ Level 2 in Customer Care Skills

Basic Literacy and Computer Skills

Job description

Role Summary:The Linen Distribution Assistant will operate as part of the linen distribution team, ensuring the efficient delivery and management of linen and patient gowns throughout the hospital.

Key Responsibilities:

• Team Collaboration:Work effectively within the linen distribution team.
• Linen Delivery:Deliver clean linen, patient gowns, and other items to wards and departments.
• Curtain Management:Play an integral role in planned curtain changes across all areas, adhering to Welsh National Guidelines.
• Stock Maintenance: Ensure linen stocks are maintained appropriately in all areas, preventing overstocking.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Key Responsibilities:

Stock Management:

• Provide daily stock counts to the Laundry provider.
• Place special requests for additional items during infectious outbreaks or as needed.
• Maintain accurate records of linen dispatched and received.
• Receive and store clean linen appropriately.
• Replenish linen trolleys and distribute to wards and departments according to schedule.
• Ensure stocks are maintained without overstocking.

Distribution and Delivery:

• Deliver ad hoc orders as necessary.
• Push trolleys and cages across the hospital to distribute linen.

Curtain Management:

• Undertake planned curtain changes in line with guidelines and infection prevention policies.
• Change curtains in patient areas as per schedule, using step ladders safely.

Maintenance and Safety:

• Ensure work areas are clean and safe, reporting any hazards.
• Adhere to manual handling procedures and use protective clothing as required.
• Check step ladders before use and report defects.

Record Keeping:

• Maintain accurate paper and electronic records of linen and curtain changes.
• Assist with the annual linen count coordinated by the supervisor.

Training and Compliance:

• Assist in training new staff members.
• Comply with all health and safety policies and departmental procedures.

Flexibility:

• Weekend and Bank Holiday working may be required to meet service needs.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under "Disability Confident Employer" scheme.

Education

• Basic Literacy and Computer Skills
• GCSE Maths and English
• NVQ Level 2 in Customer Care Skills

Experiance

• Working to meet deadlines and documented processes
• Distribution of Materials
• Customer Service experience
• Changing Curtains in a Healthcare Setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.