Line Support Technician

Halma p.l.c; Abingdon; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Generous pension (up to 10.5%)

Eyecare scheme

25 days holiday

Your birthday off

3 days holiday purchase

Cycle to work scheme

EV charging points

Salary sacrifice car leasing

Learning and development opportunities

Job summary

Crowcon Detection Instruments Ltd is seeking a Line Support Technician to join the Production department in Abingdon, reporting to the Manufacturing Engineering Manager. You will develop expertise in Crowcon products and manufacturing processes while providing first-line technical support and triaging/reparing units to component level.

You will lead investigations into test failures, perform root-cause analysis, and help improve equipment uptime and process stability.

Qualifications

• Minimum 3–5 years in electronics manufacturing, test or repair.
• Strong fault-finding capability to component level.
• Ability to read BOMs, schematics and technical documentation.
• Confident soldering and rework skills.
• Proactive problem solving in Lean/ISO environments.

Responsibilities

• Develop and maintain knowledge of Crowcon products and manufacturing processes.
• Provide first-line technical support across all product ranges, triaging and repairing units to component level.
• Own investigation of production test failures and drive root cause analysis.
• Support and improve production test and assembly equipment to maximise uptime and process stability.
• Analyse production data to identify improvement opportunities.
• Contribute to continuous improvement using structured problem-solving tools (5 Whys, Ishikawa, 8D).
• Support introduction of new products and process changes into manufacturing.
• Create clear technical reports relating to product and process issues.
• Mentor apprentice technicians and production operators on the shop floor.
• Ensure safe working practices in line with health and safety policies including ESD control.

Skills

Electronics fault-finding

Soldering & rework

Lean manufacturing

ISO 9001 experience

Process troubleshooting

Data interpretation

Good communication

Team player

Education

HNC or equivalent in engineering

Tools

Microsoft Office

BOMs & schematics

Test equipment

Job description

If you want to do work that matters, and play your part in helping to save countless lives across the globe – then working at Crowcon could be the place for you.

We’re dedicated to protecting people and the environment from gas hazards, providing single and multi-gas monitors for personal and large-scale infrastructure safety.

Function: Customer Service & Contact Center Operations

Job Type: Regular / Permanent

Role Type: Full time

Location: Abingdon, Oxfordshire

Job Description

Help grow a safer, cleaner, healthier future for everyone, every day.

Crowcon Detection Instruments Ltd. is looking to recruit a Line Support Technician to the Production department to contribute to delivering company growth goals. This is a local role reporting to the Manufacturing Engineering Manager.

Crowcon is a wholly owned subsidiary of Halma plc . Halma’s (www.halma.com ) purpose is growing a safer, cleaner, healthier future for everyone, every day.

Crowcon’s values are:

• Do the right thing
• Collaborate and support each other
• Try new things
• Be yourself

The team is made up as follows:

• Manufacturing Engineering Manager
  • Manufacturing Engineers
  • Line Support Technicians

Main Responsibilities:

• Develop and maintain a strong working knowledge of Crowcon products and associated manufacturing processes.
• Provide first-line technical support across all product ranges, triaging and repairing units to component level.
• Own investigation of production test failures and repeat issues, driving root cause analysis and supporting permanent corrective actions.
• Support and improve production test and assembly equipment to maximise uptime and process stability.
• Maintain, calibrate and commission assembly and test equipment in line with planned maintenance schedules.
• Analyse production data (e.g. test failures, rework trends, downtime) to identify improvement opportunities.
• Contribute to continuous improvement initiatives using structured problem-solving tools (e.g. 5 Whys, Ishikawa, 8D).
• Support the introduction of new products and process changes into manufacturing, ensuring robust transition to production.
• Create clear technical reports relating to product and process issues.
• Act as a technical mentor to apprentice technicians and production operators, supporting skills development on the shop floor.
• Ensure safe working practices in accordance with company health and safety policies, including ESD control.
• HNC or equivalent qualification in a relevant engineering discipline / comparable technical skillset gained through relevant work experience.
• Minimum 3 to 5 years experience in an electronics manufacturing, test or repair environment.
• Strong fault finding capability to component level on electronic assemblies.
• Ability to analyse BOMs, circuit diagrams, schematics and technical documentation.
• Good electro-mechanical knowledge, supported by qualification or equivalent experience.
• Understanding of production test equipment and automated test environments.
• Working knowledge of Lean tools (e.g. 5S, process mapping) and structured problem solving techniques (e.g. root cause analysis, Ishikawa).
• Experience working within ISO 9001 or regulated manufacturing environments.
• Confident soldering and rework skills.
• Ability to interpret production performance data and identify trends.
• Strong organisational skills with the ability to manage multiple priorities in a fast paced production environment.
• Good written and verbal communication skills, able to articulate technical issues clearly to different audiences
• Competent in Microsoft Office applications.

About you

• You are a self-motivated, organised and driven individual who can prioritise workloads to ensure stoppages are resolved expediently, maximising possible up time.
• You can communicate effectively to different teams ensure a shared understanding of the problems.
• You are conscientious and always strive to do the right thing for yourself, your colleagues and our customers.
• You inspire with your passion and values.
• You are culturally sensitive.
• You are a collaborative team player.
• You are straightforward and have no interest in politics.
• You are curious and disrupt the status quo.

Company benefits:

• Generous company pension (up to 10.5% matched on a sliding scale)
• Eyecare scheme (with Specsavers)
• 25 days holiday
• Your birthday off (after 1 year of service)
• 3 days holiday purchase
• 14 weeks paid maternity, paternity, adoption leave
• Cycle to work scheme
• Subsidised annual bus pass
• Annual train ticket payment scheme
• Employee assistance programme
• Learning and development opportunities
• Free parking and subsidised EV charging points
• Salary sacrifice car leasing

Salary range: £28,000-30,000

Don’t have every single listed skill/experience?Studies have shown that women and people from diverse backgrounds are less likely to apply for jobs unless they meet every single qualification. At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you’re excited about this role as the next step of your career, but you don’t feel confident you have enough past experience to perfectly align with the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role we may have.

#Crowcon

#LI-BI1

We believe working for us, should work for you, too. That’s why we have a comprehensive range of company benefits and perks, to help enrich your working-life with us. Here are just some of them.

Your success is our success

We offer company shares so you can share in our achievements as we grow together.

Prepare for your life after work with the Crowcon pension scheme for all our employees

A career that grows with you

With plenty of opportunities to develop, we prioritise your growth in an environment built for progression

Time that works for you

Enjoy competitive holidays, including your birthday off and the option to buy more.

Wellbeing that goes further

From private healthcare (in applicable roles) to an EAP, Medicash, YuLife, and flexible, hybrid working – we support your health and work-life balance every step of the way.

Giving back and going greener

From our EV and Cycle to Work schemes to paid volunteering days and community initiatives, we encourage you to make a positive impact for people and the planet.