Line Support Technician

Crowcon; Abingdon; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Generous company pension (up to 10.5%)

Halma shares

Health cashplan (Medicash)

Eyecare scheme (with Specsavers)

Corporate life insurance

25 days holiday

Your birthday off (after 1 year of服务)

3 days holiday purchase

14 weeks paid maternity, paternity, or

Job summary

Crowcon Detection Instruments Ltd. is seeking a Line Support Technician to join the Production team in Abingdon. You will develop knowledge of Crowcon products, provide first-line technical support, and help triage and repair units to component level, contributing to uptime and quality.

Reporting to the Manufacturing Engineering Manager, you will drive root cause analysis, support new product introductions, and mentor apprentices on the shop floor while upholding safety and Lean practices.

Qualifications

• HNC or equivalent in engineering or technical field.
• 3–5 years experience in electronics manufacturing, test or repair.
• Strong fault finding to component level on electronic assemblies.
• Ability to read BOMs and schematics.
• Lean tools knowledge and structured problem solving.
• Experience in ISO 9001 environments.

Responsibilities

• Develop and maintain a strong working knowledge of Crowcon products and manufacturing processes.
• Provide first-line technical support across all product ranges, triaging and repairing units to component level.
• Own investigation of production test failures and root cause analysis with permanent corrective actions.
• Support and improve production test and assembly equipment to maximise uptime and process stability.
• Maintain, calibrate and commission assembly and test equipment per maintenance schedules.
• Analyse production data to identify improvement opportunities.
• Contribute to continuous improvement using 5 Whys, Ishikawa, 8D.
• Support introduction of new products and process changes into manufacturing with robust transition to production.
• Create clear technical reports relating to product and process issues.
• Mentor apprentices and operators on the shop floor for skills development.
• Ensure safe working practices per health and safety policies including ESD.

Skills

HNC

Electronics exp

Fault finding

BOM analysis

Electro-mech knowledge

Test equipment

Lean tools

Root cause analysis

ISO 9001

Soldering

Data interpretation

Prioritisation

Communication

MS Office

Education

HNC

Job description

Help grow a safer, cleaner, healthier future for everyone, every day.

Crowcon Detection Instruments Ltd. is looking to recruit a Line Support Technician to the Production department to contribute to delivering company growth goals. This is a local role reporting to the Manufacturing Engineering Manager.

Crowcon is a wholly owned subsidiary of Halma plc. Halma’s (www.halma.com) purpose is growing a safer, cleaner, healthier future for everyone, every day.

Crowcon’s Values Are

• Do the right thing
• Collaborate and support each other
• Always do your best
• Try new things
• Be yourself

The Team Is Made Up As Follows

• Manufacturing Engineering Manager
  • Manufacturing Engineers
  • Line Support Technicians

Main Responsibilities

• Develop and maintain a strong working knowledge of Crowcon products and associated manufacturing processes.
• Provide first-line technical support across all product ranges, triaging and repairing units to component level.
• Own investigation of production test failures and repeat issues, driving root cause analysis and supporting permanent corrective actions.
• Support and improve production test and assembly equipment to maximise uptime and process stability.
• Maintain, calibrate and commission assembly and test equipment in line with planned maintenance schedules.
• Analyse production data (e.g. test failures, rework trends, downtime) to identify improvement opportunities.
• Contribute to continuous improvement initiatives using structured problem-solving tools (e.g. 5 Whys, Ishikawa, 8D).
• Support the introduction of new products and process changes into manufacturing, ensuring robust transition to production.
• Create clear technical reports relating to product and process issues.
• Act as a technical mentor to apprentice technicians and production operators, supporting skills development on the shop floor.
• Ensure safe working practices in accordance with company health and safety policies, including ESD control.

Your Skills & Experience

• HNC or equivalent qualification in a relevant engineering discipline / comparable technical skillset gained through relevant work experience.
• Minimum 3 to 5 years experience in an electronics manufacturing, test or repair environment.
• Strong fault finding capability to component level on electronic assemblies.
• Ability to analyse BOMs, circuit diagrams, schematics and technical documentation.
• Good electro-mechanical knowledge, supported by qualification or equivalent experience.
• Understanding of production test equipment and automated test environments.
• Working knowledge of Lean tools (e.g. 5S, process mapping) and structured problem solving techniques (e.g. root cause analysis, Ishikawa).
• Experience working within ISO 9001 or regulated manufacturing environments.
• Confident soldering and rework skills.
• Ability to interpret production performance data and identify trends.
• Strong organisational skills with the ability to manage multiple priorities in a fast paced production environment.
• Good written and verbal communication skills, able to articulate technical issues clearly to different audiences
• Competent in Microsoft Office applications.

About You

• You are a self-motivated, organised and driven individual who can prioritise workloads to ensure stoppages are resolved expediently, maximising possible up time.
• You can communicate effectively to different teams ensure a shared understanding of the problems.
• You are conscientious and always strive to do the right thing for yourself, your colleagues and our customers.
• You inspire with your passion and values.
• You are culturally sensitive.
• You are a collaborative team player.
• You are straightforward and have no interest in politics.
• You are curious and disrupt the status quo.

Company Benefits

• Generous company pension (up to 10.5% matched on a sliding scale)
• Halma shares
• Health cashplan (Medicash)
• Eyecare scheme (with Specsavers)
• Corporate life insurance
• 25 days holiday
• Your birthday off (after 1 year of service)
• 3 days holiday purchase
• 14 weeks paid maternity, paternity, adoption leave
• Cycle to work scheme
• Subsidised annual bus pass
• Annual train ticket payment scheme
• Employee assistance programme
• Learning and development opportunities
• Free parking and subsidised EV charging points
• Salary sacrifice car leasing

Salary range: £28,000-30,000

Don’t have every single listed skill/experience? Studies have shown that women and people from diverse backgrounds are less likely to apply for jobs unless they meet every single qualification. At Crowcon we are actively building and encouraging a diverse and inclusive workplace culture, so if you’re excited about this role as the next step of your career, but you don’t feel confident you have enough past experience to perfectly align with the job description, we encourage you to apply anyway. You may be just the right candidate for this or another role we may have.

#Crowcon