Lift Service Supervisor

Professional Technical Ltd; Ringway; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Company vehicle / cash allowance

Profit share

Stakeholder pension

25 days holiday

Medicash health & wellbeing

Maternity/paternity benefits

Career progression

Job summary

Professional Technical Ltd is seeking a Service Supervisor to join its North West operation, based in Manchester. You will oversee a team of service engineers, ensuring top-quality maintenance, breakdown and repair services and building strong customer relationships.

The role suits someone with a strong lift industry background who can lead engineers, solve technical challenges and drive service performance. A full UK driving licence is required and DBS check will be completed.

Qualifications

• Experience in lift industry with maintenance/repair background.
• Excellent communication and organisational skills.
• Ability to motivate and manage engineering teams.
• Customer-focused with strong technical knowledge.
• Full UK Driving Licence.
• Willingness to undergo a DBS check.

Responsibilities

• Lead and support a team of lift service engineers across the North West.
• Manage maintenance, breakdown and repair activities within a busy service operation.
• Act as a key point of contact for customers, suppliers, and subcontractors.
• Conduct technical surveys, audits, and risk assessments.
• Support operational performance and service delivery targets.
• Help drive the ongoing growth and development of the service department.

Skills

Lift maintenance

Team leadership

Customer service

Communication

Organisational skills

Full UK Driving Licence

Job description

Our client, a well-established and growing lift engineering business, is seeking a Service Supervisor to join their North West operation. This is an exciting opportunity to play a key role within a successful and expanding organisation that values its people and offers long-term career progression.

Working from a busy Manchester office, you'll oversee a team of service engineers across the region, ensuring the delivery of a high-quality maintenance and repair service while building strong relationships with customers and supporting the continued growth of the department.

This position would suit someone with a strong background in lift maintenance and repair who enjoys leading teams, solving technical challenges, and delivering exceptional customer service.

The opportunity to join a successful and growing business with an excellent reputation within the lift industry.

The Role

• Lead and support a team of lift service engineers across the North West.
• Manage maintenance, breakdown, and repair activities within a busy service operation.
• Act as a key point of contact for customers, suppliers, and subcontractors.
• Conduct technical surveys, audits, and risk assessments.
• Support operational performance and service delivery targets.
• Help drive the ongoing growth and development of the service department.

About You

• Proven experience within the lift industry, ideally with a strong maintenance and repair background.
• Excellent communication and organisational skills.
• The ability to motivate and manage engineering teams effectively.
• A customer-focused approach with strong technical knowledge.
• Full UK Driving Licence.
• Willingness to undergo a DBS check.

What's on Offer

• Salary up to £60,000 depending on experience.
• Company Vehicle or Cash Allowance.
• Profit Share Scheme.
• Stakeholder Pension.
• 25 Days Holiday plus Bank Holidays.
• Medicash Health & Wellbeing Scheme.
• Enhanced Maternity and Paternity Benefits.
• Genuine career progression opportunities.