Lifeguard: Safer Pools & Top-Notch Guest Service

Darwin Escapes group; Cheddar; Hybrid; GBP 10,000 - 15,000; Full time

Job summary

Colonial Group is seeking a qualified Lifeguard to supervise the pool and leisure facilities, respond to emergencies, and ensure safety procedures are followed. You will also deliver excellent guest service and help maintain a clean, welcoming leisure environment.

The role combines lifeguarding duties with customer service and facility checks, offering the chance to develop leisure and operational skills within a wider resort team dedicated to delivering an exceptional guest experience.

Qualifications

• NPLQ or equivalent qualification.
• Strong awareness of health and safety in a leisure environment.
• Ability to remain calm and respond effectively in emergencies.
• Responsible, reliable and safety-conscious approach.
• Excellent communication and customer service skills.
• Professional and approachable manner.
• Ability to work independently and as part of a team.

Responsibilities

• Supervise the swimming pool and leisure areas and maintain the safety of guests.
• Respond quickly and appropriately to emergencies.
• Administer first aid where required and follow emergency procedures.
• Enforce pool rules and promote safe behaviour within the facilities.
• Carry out routine pool plant and water quality checks and maintain accurate records.
• Complete opening and closing checks in line with company procedures.
• Maintain high standards of cleanliness and presentation across poolside, changing and leisure areas.
• Provide a friendly, professional and welcoming service to guests.
• Identify and report hazards, maintenance issues or safety concerns.
• Follow health and safety, safeguarding and company policies and procedures.
• Work collaboratively with the wider leisure and resort teams.

Skills

Lifeguard safety awareness

Emergency response

Customer service

Communication

Team player

Independent worker

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

Colonial Group is seeking a qualified Lifeguard to supervise the pool and leisure facilities, respond to emergencies, and ensure safety procedures are followed. You will also deliver excellent guest service and help maintain a clean, welcoming leisure environment.

The role combines lifeguarding duties with customer service and facility checks, offering the chance to develop leisure and operational skills within a wider resort team dedicated to delivering an exceptional guest experience.