In this role, you will play a vital role in creating a safe, welcoming and enjoyable environment for our members, ensuring the highest standards of poolside safety, cleanliness and member experience. You will act as a trusted ambassador for the club, responding confidently to situations, maintaining operational excellence and delivering exceptional service every day.,
- Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
- Ensuring the upmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others.
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Monitoring water chemical water levels and cleaning the water when appropriate.
- Maintaining the cleanliness of all areas and adhere to the high standards of Virgin Active .
- Responsibility for compliance with all mandatory training and health and safety.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club. You have a current Lifeguard qualification and be fully registered, with either a IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification. The opportunity to be part of a brand redefining the future of wellness
- A premium environment with industry-leading facilities
- Development and progression opportunities aligned to your level
- Access to a vibrant, engaged member community
- The platform to build your career, reputation and impact
The Perks
- 33 days (including bank holidays) annual leave, plus a Celebration Day and we want you take them
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- We want you to love Virgin Active like we do, so you get discounts across Virgin active everything from guest passes to 50% off PT sessions.
- You will join Virgin Family where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
- Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
- Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our Health Heroes employer assistance programme is there when you need a helping hand with 6 free counselling sessions.
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services meaning no tenant charges.
- Access to ePoints, offering loads of online discounts to retailers.