Lifeguard Training Provided New Strand, London

Greenhouse Software, Inc.; Greater London; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33 days annual leave

The Peoples Pension

Complimentary Virgin Active membership

Discounts on PT sessions

Discounts across Virgin Group

20% off food and drink at KAUAI

Salary Finance access

Health Heroes counselling

Dexters corporate letting services

ePoints discounts

Job summary

Virgin Active is recruiting two part-time lifeguards to join our Operations Team at our Greater London clubs. You will supervise pool and spa areas, ensure member safety, and deliver exceptional service in a welcoming environment.

Training to Level 2 Award in Pool Lifeguarding is provided over a five-day course. We offer extensive benefits, including generous annual leave, pension access, free membership for you and a buddy, and numerous discounts across Virgin Group.

Qualifications

• Pool lifeguard with focus on safety and member experience.
• Must be able to perform water testing and safety checks.
• Knowledge of health and safety procedures is required.

Responsibilities

• Supervise pool and spa areas to ensure safety of members and guests.
• Deliver exceptional customer service in a friendly, welcoming manner.
• Carry out routine poolside safety checks and record results.
• Respond quickly to emergencies following procedures.
• Maintain cleanliness and presentation of poolside, spa and changing facilities.
• Ensure compliance with Health & Safety legislation and training requirements.
• Support Operations team in day-to-day club activities.
• Undertake Duty Manager responsibilities when required.

Skills

Customer service

Communication

Safety awareness

Conflict management

Education

Level 2 Award in Pool Lifeguarding

Tools

First aid equipment

Job description

As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world‑class service every day.We are looking for 2 Lifeguards to join our Operations Team.

Role Type: Part Time

Number of Hours: 24

In this role, you will play a vital role in creating a safe, welcoming and enjoyable environment for our members, ensuring the highest standards of poolside safety, cleanliness and member experience. You will act as a trusted ambassador for the club, responding confidently to situations, maintaining operational excellence and delivering exceptional service every day.

The Role

• Supervise all pool and spa areas, ensuring the safety and wellbeing of members and guests at all times.
• Deliver exceptional customer service by creating a friendly, approachable and welcoming environment for every member.
• Carry out routine poolside safety checks, water testing and plant monitoring, accurately recording all required information.
• Respond quickly and effectively to emergencies, following all Virgin Active operating procedures and lifeguarding protocols.
• Maintain the highest standards of cleanliness and presentation across all poolside, spa and changing facilities.
• Ensure full compliance with Health & Safety legislation, risk assessments and mandatory training requirements.
• Support the wider Operations team with the day-to-day running of the club, helping to maintain a safe and welcoming environment throughout.
• Undertake Duty Manager responsibilities when required, supporting the safe and efficient operation of the club.

Who We’re Looking For

• Passion for delivering exceptional customer service and creating a safe, enjoyable member experience.
• Calm, confident and able to remain composed under pressure.
• Strong communication skills with the ability to engage positively with members and colleagues.
• High attention to detail and commitment to maintaining safety and operational standards.
• Flexible approach to working hours, including early mornings, evenings, weekends and bank holidays.
• Competency swimming up to 50 metres

No lifeguard qualification? No problem.

We'll provide you with the training to achieve your Level 2 Award in Pool Lifeguarding over a five day course, giving you everything you need to begin your career as a Virgin Active Lifeguard.

What You’ll Get

• The opportunity to be part of a brand redefining the future of wellness
• A premium environment with industry-leading facilities
• Development and progression opportunities aligned to your level
• Access to a vibrant, engaged member community
• The platform to build your career, reputation and impact

The Perks

• 33 days (excluding bank holidays) annual leave, plus a Celebration Day and we want you take them
• Access to The Peoples Pension, with our contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
• We want you to love Virgin Active like we do, so you get discounts across Virgin active everything from guest passes to 50% offPTsessions.
• You will join Virgin Family where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
• Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
• Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
• Mental health is a cornerstone of wellbeing. Our Health Heroes employer assistance programme is there when you need a helping hand with 6 free counselling sessions.
• We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services meaning no tenant charges.
• Access to ePoints, offering loads of online discounts to retailers.

Pay Range