Lifeguard & Guest Experience Team Member

Butlin's; Hemel Hempstead; On-site; GBP 12,000 - 18,000; Full time

Job summary

Butlin's is seeking energetic Team Members to join across resort teams, with a focus on lifeguarding at Splash Waterworld. You’ll help keep guests safe and entertained, lead poolside activities and assist with accommodation cleaning on selected shifts. Training is provided, including swim test and NPLQ if needed.

Successful candidates bring a fun, customer‑focused attitude and flexibility to work across departments, weekends and evenings in a dynamic resort environment.

Qualifications

• Excellent customer service and communication skills.
• Flexible and ability to multi-task in a resort environment.
• Willingness to train and complete swim test and NPLQ if needed.

Responsibilities

• Work as lifeguard at Splash Waterworld and lead poolside activities.
• Support across resort teams to ensure guests have a safe, fun stay.
• Assist with cleaning and accommodation duties on Monday/Friday shift as Team Member Plus.

Skills

Customer service

Team player

Job description

Butlin's is seeking energetic Team Members to join across resort teams, with a focus on lifeguarding at Splash Waterworld. You’ll help keep guests safe and entertained, lead poolside activities and assist with accommodation cleaning on selected shifts. Training is provided, including swim test and NPLQ if needed.

Successful candidates bring a fun, customer‑focused attitude and flexibility to work across departments, weekends and evenings in a dynamic resort environment.