Lifeguard - Full Time - Malvern Splash Leisure Complex

Freedom Leisure; Malvern Wells; Sur place; GBP 22 000 - 27 000; Plein temps

Avantages offerts par ce poste

Company pension

Cycle-to-work

Discounted staff membership

Employee Assistance Programme

Financial advice

Incremental annual leave entitlement

My Staff Shop discounts

Fully funded training and development

Insurance and savings schemes

Résumé du poste

Freedom Leisure is hiring a Lifeguard to ensure friendly, clean, and safe facilities for all customers. The role includes excellent customer service, training to reach lifeguard level, and a rota across 37.5 hours weekly. A welcoming, inclusive workplace fosters growth and development within the community.

Applicants should be able to swim competently; additional coaching will support improvement. The closing date is 23 October 2026; join a charity-leading leisure trust with strong training and

Qualifications

• Desirable NPLQ qualification or equivalent.
• First Aid at Work certificate is required.
• Ability to relate to customers of all ages and abilities and to all levels of staff.
• Strong swimmer and able to attend a week-long training course.
• Team-orientated approach and able to work across organisation boundaries and support staff.
• Must be flexible and able to follow managers' instructions.
• Demonstrated passion and energy for the leisure industry.

Responsabilités

• Ensure friendly, clean and safe facilities for customers.
• Provide excellent customer service and engage with customers.
• Attend and complete a week-long training course to reach lifeguard level.
• Work on a rota basis including weekends to cover shifts.

Connaissances

NPLQ qualification

First Aid at Work

Customer service

Interpersonal skills

Team oriented

Swim competency

Flexibility

Instruction following

Passion for leisure industry

Description du poste

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.

Hours: 37.5 hours per week, Monday – Sunday (rota basis)

Requirements

• NPLQ qualification or equivalent, would be desirable
• First Aid at Work
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Well developed interpersonal skills
• Strong swimmer and able to attend a week long training course
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly and understand instructions from managers
• Demonstrated passion and energy for the leisure industry

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax‑efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e‑vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing Date: 23rd October 2026

Salary: up to £24,851 per annum

At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.