Lifeguard - Casual - Phoenix Leisure Centre

Freedom Leisure; Great Yarmouth; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Discounted Staff Membership

Employee Assistance Programme

Financial advice

Flexible working hours

My Staff Shop benefits

Paid annual leave

Potential permanent opportunities

Insurance and savings schemes

Job summary

Freedom Leisure in England is seeking a Lifeguard to ensure high standards of service for our customers in welcoming, safe facilities within a network of leisure centres. You will be trained to deliver excellent customer experiences and uphold safety and cleanliness across our venues.

You’ll need to swim competently and have or be prepared to attain an NPLQ qualification, with an Enhanced DBS check. The role offers flexible casual hours, ongoing training, and a supportive team culture across

Qualifications

• NPLQ qualification or equivalent.
• Competent swimmer – swim test may be required.
• Enhanced DBS check to be carried out.
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff.
• Well developed interpersonal skills.
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues.
• To be able to work flexibly and understand instructions from managers.
• Demonstrated passion and energy for the leisure industry.

Responsibilities

• Ensure the best levels of service for customers through offering a friendly, clean and safe facilities.
• Support swim teachers to help improve swimming outcomes where needed.

Skills

Swim competency

Customer service

Interpersonal skills

Teamwork

Flexible working

Leisure industry passion

Job description

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.

Hours: Casual hours, as and when required.

• NPLQ qualification or equivalent.
• Competent swimmer – swim test will need to be completed as part of the interview process.
• Enhanced DBS check to be carried out.
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff.
• Well developed interpersonal skills.
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues.
• To be able to work flexibly and understand instructions from managers.
• Demonstrated passion and energy for the leisure industry.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Discounted Staff Membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Flexible working hours
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Paid annual leave
• Potential permanent work opportunities
• Various insurance and savings schemes

Closing date: 17th September 2026

Salary: Up to £12.71 per hour

Freedom Leisure is proud to be an equal opportunities employer.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.