lifeguard

Serco Group Plc; Maidstone; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Holidays: 21 days pro rata + bank hols

Pension: Up to 6% contributory

Training and development: 1100+ intra

Health and wellbeing: EAP, GP service

Job summary

Maidstone Leisure Trust is seeking a Full Time Lifeguard at Maidstone Leisure Centre. You will work 40 hours per week, including early and late shifts, delivering safe, friendly customer service to pool users.

You must hold a National Pool Lifeguard Qualification and have strong swimming skills. Serco is recruiting on behalf of the Trust, offering a competitive salary up to £27,000 per year plus a wide range of benefits and career development opportunities.

Qualifications

• Excellent customer service skills and ability to engage with customers of all ages.
• Safety conscious with the ability to stay calm under pressure.
• Strong swimming skills are essential for lifeguard duties.

Responsibilities

• Interact with customers in a leisure environment to ensure a safe and welcoming atmosphere.
• Maintain vigilance over pool users and respond to emergencies or incidents as needed.
• Contribute to the safety; support the centre’s health and wellbeing goals.

Skills

Customer service

People skills

Safety conscious

Strong swimming

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

You'll need to have excellent customer service skills as you'll be interacting heavily with our customers. So, whether you've earned that experience in a leisure or another customer facing environment, you'll be a people person who is happy dealing with people of all ages and backgrounds. As a lifeguard you'll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you'll need to have strong swimming skills and it's essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society).

Maidstone Leisure Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone. Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Full Time Lifeguard to join their team and help make a positive difference every day.

Location: Maidstone Leisure Centre, ME15 7RN Working Hours: 40 hours per week, between Monday to Sunday including earlies and lates Salary: Up to £27,000 per annum + excellent benefits At Serco, we're pleased to be recruiting on behalf of Maidstone Leisure Trust., A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you'll also find all the resources you need for career progression through Serco Learning.

What we offer

• - Holidays: 21 days pro rata plus bank holidays
• - Pension: Up to 6% contributory pension scheme
• - Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
• - Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, free membership for Serco-managed leisure centres, and 24/7 access to a virtual GP service
• - Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• - Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• - Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
• - For all Leisure benefits - Trust and Serco Leisure Employee Benefits