Lifeguard

Serco; Birmingham; On-site; GBP 26,000 - 27,000; Full time

Job summary

Join a leading leisure centre as a Lifeguard, ensuring safety and enjoyment for all pool users. You'll be part of a supportive team, providing excellent customer service while supervising activities and maintaining high safety standards. Enjoy benefits like free membership and training opportunities.

Benefits

Free membership at the Centre

Discounted use of classes and facilities

Free safeguarding training and DBS checks

Excellent Development and Training Opportunities

6% employer matched pension contribution

21 days annual leave + Public Holidays

Qualifications

• Excellent customer service skills required.
• Strong swimming skills and safety consciousness essential.

Responsibilities

• Ensure safety of pool users and supervise activities.
• Maintain cleanliness in the pool area and handle equipment.

Skills

Customer Service

Safety Conscious

Vigilance

Swimming Skills

Education

National Pool Lifeguard Qualification

Job description

Select how often (in days) to receive an alert:

Full Time:20 or 40 hours per week

Working hours:A mixture of early, late and weekend shifts

Salary:£12.60 per hour + excellent benefits

Here at Birmingham Community Leisure Trustour goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for Lifeguardsto join our leisure centres in a range of contracted hours.

As a Lifeguard you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.

Without you there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and other various discounts.

Serco manages these facilities on a day-to-day basis on behalf of the Trust.

What you'll need to do the role

You’ll need to have excellent customer service skills as you’ll be interacting heavily with our customers. So, whether you’ve earned that experience in a leisure or another customer facing environment, you’ll be a people person who is happy dealing with people of all ages and backgrounds.

You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.

As a lifeguard you’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you’ll need to have strong swimming skills and it’s desirable that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent.

Why Serco

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning.

What we offer

• Free membership at the Centre,plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS checks
• Excellent Development and Training Opportunitieswith our in-house Aquatic Training Academy
• 6% employer matched pension contribution
• 21days annual leave (Pro rata for part time) + Public Holidays

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.