Lifecycle Team Engineer

Isle Of Man Government; Rishton; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Flexi-time scheme

Occasional remote working

Pension arrangements (Isle of Man)

Learning, Education and Development

Discounted access to NSC gym and pools

Staff Welfare Service

Cycle to Work scheme

Canteen access

Job summary

Isle of Man Government's Government Technology Services (GTS) seeks a Lifecycle Engineer to maintain and install IT hardware across the Isle of Man. You will carry out maintenance, replace faulty equipment and support assets management, with regular travel to Government sites and direct customer engagement.

Based at the GTS operations hub on Lord Street, you will work with colleagues and suppliers, developing your knowledge in a supportive technical environment, with flexible working and

Qualifications

• Strong communication skills and the ability to explain information clearly.
• Customer-focused and organised approach to work.
• Willingness to travel to Government sites across the Island.

Responsibilities

• Carry out maintenance and installation tasks on IT hardware and assets.
• Replace faulty equipment and support asset management.
• Travel to Government sites to resolve issues, install/test equipment and deliver a positive customer experience.

Skills

Communication skills

Customer service

Organised

Job description

Join Government Technology Services (GTS) as a Lifecycle Engineer and help keep the Isle of Man Government’s PC and mobile device estate running effectively. You’ll carry out a variety of maintenance and installation tasks, replace faulty equipment and support the management of IT hardware and assets.

This isn’t a role where you’ll always be behind a desk. You’ll regularly travel to Government sites across the Island, working directly with customers to resolve issues, install and test equipment and deliver a positive customer experience. You’ll also work with colleagues and suppliers, so strong communication skills, an organised approach and the ability to explain information clearly are important.

Based at the GTS operations hub on Lord Street, this is a great opportunity if you have an active interest in technology, enjoy learning and want to develop your knowledge as part of a supportive technical environment. If you’re adaptable, customer-focused and ready to get stuck into a varied IT role, we’d love to hear from you!

A workplace that invests in you

A competitive salary that increases each 12 months until you reach the salary maximum.

A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.

A flexi-time scheme where you can accrue additional time worked to take time off in line with the relevant flexi-time scheme.

Enjoy occasional remote working opportunities, with prior agreement from your manager.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme or the Isle of Man Government Defined Contribution (DC) Arrangement.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates . We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to and as an entire nation , we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Things to note

A Security ClearanceCheck is required for this post, the cost of which will be covered by the Isle of Man Government.

Please note a relocation package is not available for this role.

A provisional interview date has been scheduled for 18 November .

Lifecycle Team Engineer • Hanover Building, Lord Street