Life Underwriter

Aviva; Norwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

Aviva is seeking a Life Insurance Underwriter to join their team. This role involves making informed decisions to ensure a high-quality customer experience while managing operational underwriting tasks. Candidates should possess technical knowledge and strong problem-solving skills, with a passion for delivering exceptional service.

Benefits

Competitive salary

Bonus opportunity up to 8%

Generous pension scheme

29 days holiday plus bank holidays

Up to £1,200 of free Aviva shares

Flexible benefits including sustainability options

Paid volunteering days

Wellbeing support and tools

Qualifications

• Experience in protection underwriting is essential.
• Ability to manage stakeholders preferred, but not essential.
• Knowledge of impacting legislation is important.

Responsibilities

• Assess customer risk profiles according to standards.
• Deliver high levels of service and efficiency.
• Support senior underwriters and guide team members.

Skills

Technical knowledge of all areas of protection underwriting

Understanding customer needs

Strong problem-solving skills

Job description

Life Insurance Underwriter

Bristol, Leatherhead, Norwich, Sheffield or York

Competitive Salary

Do you love making smart, confident decisions that really make a difference? This is a great job for an experienced Life Insurance Underwriter who’s ready to step into a dynamic role, take ownership of operational underwriting, and deliver top-tier customer experiences. If you're passionate about aligning your decisions with a strong underwriting philosophy and want to be part of a team that values excellence and impact—this is your moment!

A bit about the job:

• Assess customer risk profile in accordance with the operating principles and standard to ensure a high-quality customer experience.

• Consistently deliver high standards of service, accuracy, and efficiency.

• Proactively highlight conditions that are preventing you from servicing demands, and ensure that you do not create waste.

• Make suggestions for improvement, and act where appropriate based on knowledge and data. Own changes implementing where you can, pulling in support where needed and escalating where required

• Support the senior underwriter as point of contact for less experienced members of the team.

Skills and experience we’re looking for:

• Technical knowledge of all areas of protection underwriting (Essential)

• Understand the needs of the customer to ensure they are treated fairly

• Previous experience of dealing and managing stakeholders (Preferred, not essential)

• Knowledge of impacting legislation

• Strong problem-solving skills with the ability to identify and solve issues working with a team

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Competitive salary (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Jessica Mason a call on 07387 545 666 or send an email to [e-mail].