Life Insurance Sales Advisor

Legal & General; Cardiff; Hybrid; GBP 22,248 - 27,192; Full time

Benefits offered by this job

Annual performance-related bonus

Pension contribution

Health care plan

25 days holiday plus public holidays

Electric car scheme

Discounts for own products and retailers

Job summary

Legal & General is looking for a Life Insurance Sales Advisor in Cardiff to join their Sales team. The role involves supporting customers, managing leads, and providing exceptional service. Training is provided, and no previous sales experience is required. Compensation includes a base salary of £24,720 annually plus an uncapped bonus. Benefits also include a generous pension, health care plan for permanent employees, and 25 days of holiday. Ideal candidates are self-motivated and have strong communication skills.

Qualifications

• Strong communication skills with a passion to support customers.
• Ability to manage multiple tasks and meet deadlines.
• Confidence in using a desktop or laptop.

Responsibilities

• Take ownership of partners leads and provide high levels of customer service.
• Understand customer needs and explain product features clearly.
• Manage inbound and outbound workload effectively.

Skills

Communication skills

Target-driven

Self-motivation

Flexibility

Calendar management

Tools

MS Office

Job description

Job Description

Life Insurance Sales Advisor – Sales team.

We work on a shift basis between the days and hours of 8.30am - 8pm Monday - Friday, and 9am-1pm on Saturdays (every Saturday). You will work a total of 35 hours per week.

Full training will be provided, as well as regular on‑the‑job coaching and support. No previous sales experience required.

Base salary £24,720 per annum plus an uncapped discretionary monthly bonus scheme giving unlimited earning potential.

What you'll be doing

• Taking ownership of partners leads by using a confident sales approach, building rapport and providing the highest levels of customer service at all times.
• Asking open questions to understand all relevant customer information, establishing needs and explaining product features clearly and accurately.
• Evidencing a passion for sales by being dynamic, self‑motivated, and utilising both inbound and outbound opportunities to consistently achieve targets.
• Managing internal and external customer experience and demonstrating effective management of inbound and outbound workload to ensure customers receive their promised contact within agreed timescales, demonstrating flexibility to support the overall Direct Sales needs where appropriate.
• Demonstrating an excellent knowledge of our products across a range of Partners and a well‑developed ability to follow processes and use the systems to generate business.
• Proactively managing own personal development to reach potential and consistently demonstrating Legal and General’s company values.
• Ensuring customers receive appropriate, clear, and transparent information, both verbal and written about relevant products, with detailed explanations being given where appropriate to drive the right customer outcomes.

Who we’re looking for

• People who love helping people.
• Self‑motivated and target‑driven individuals.
• Strong communication skills and a passion to support customers, whatever their personal circumstances.
• Strong calendar/diary management skills.
• Confidence in using a desktop or laptop and experienced in using MS Office.
• Ability to manage multiple tasks and meet deadlines.
• Flexibility to work shifts and adapt to changing schedules.
• A commitment to promoting diversity and inclusion in the workplace.

Benefits

• Participation in an annual performance‑related bonus plan and valuable share schemes.
• Generous pension contribution.
• Life assurance.
• Health care plan (for permanent employees only).
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. Options to buy and sell holiday are available.
• Competitive family leave.
• Participation in an electric car scheme offering employees the option to hire a brand‑new electric car through a tax‑efficient salary sacrifice (for permanent employees only).
• Discounts for own products, high street stores and online retailers.
• Commitment to creating net‑zero carbon workplaces by 2030, investing in sustainable, modern offices across the UK.

Additional Information

At L&G, we believe it’s possible to generate positive returns today while helping to build a better future for all.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.