Licensing Technical Compliance Officer (Full Time)

New Start; Knowsley; On-site; GBP 29,000 - 31,000; Full time

Job summary

Ashfield District Council is seeking a Licensing Technical Compliance Officer to join the Licensing Team. The role involves providing licensing advice by email, phone and occasionally in person, reviewing applications and issuing licences, and handling related complaints and vetting checks in a fast-paced environment.

The position is a 18-month fixed-term contract with hybrid working options from the Kirkby-in-Ashfield area in Nottinghamshire, and potential extendibility.

Qualifications

• Knowledge of licensing legislation or regulatory work is desirable.
• Experience in customer service or administrative roles is helpful.

Responsibilities

• Provide licensing advice by email, telephone, and occasional face-to-face meetings with the public and licence holders.
• Review and process applications and issue licences.
• Handle complaints about licence holders and perform vetting checks of applicants and licensees.
• Assist colleagues with day-to-day Licensing Team activities.

Job description

Licensing Technical Compliance Officer

Salary

£28,598 - £31,022 per annum (pay award pending)

Expires

30/08/2026

Location

Nottinghamshire, Nottinghamshire

Job Type

Full Time

18 Months Fixed Term Contract

We are looking for 3 people to join our Licensing Team (based at the Council Offices in Kirkby-in-Ashfield, Nottinghamshire but with the roles being hybrid ones meaning that you will also be able to work from home) for a period of 18 months, with consideration for the posts to potentially be extended or become permanent.

Ashfieldis easily accessible by the A38and M1, and by bus and by train, with Mansfield and Nottingham very close by.

The Licensing functions we cover relate to: Taxi Licensing, Licensing Act 2003 (alcohol, entertainment and late night refreshment), Street Trading Consents, Scrap Metal Dealers, Charitable Collections, Pavement Licences, and Gambling Act 2005.

So if you’re eager to work, highly motivated, enjoy working within a Team, willing to follow instructions and procedures, enjoy supporting your colleagues and being supported by them, able to multi-task, be able to think on your feet, be able to spot problems and find solutions, and do all this in a very fast paced environment whilst still remaining calm and keeping up your sense of humour, then this could be the ideal job for you, so read on!

Your role will be to provide licensing related advice by way of email, telephone and on occasions face-to-face meetings with the general public, licence holders and a wide range of stakeholders; and to review and process applications and issue licences. You will also handle complaints about licence holders, carry out vetting checks of applicants and existing licence holders, and assist your colleagues in the Licensing Team with the general day-to-day activities of the Service.

Knowledge of licensing legislation or experience of working in a regulatory role would be desirable, however, experience of working in a busy customer service / administrative role would be helpful. If you do not have such experience, but you are willing to be trained, willing to learn, willing to take advice, willing to work hard, and are hungry to make a positive difference to your life and the lives of others, that is just as important to us, as we want to find the right people for our Team who can grow their talents and over time build a career with us.

Closing date: 30 August 2026

Interviews: 14th August 2026

Company: Ashfield District Council

Salary: £28,598 - £31,022 per annum (pay award pending)

Location: Nottinghamshire, Nottinghamshire

Sector: Corporate Services

Sector: Legal

Job Role: Officer