Licensing Technical Compliance Officer – Ashfield District Council

Institute of Licensing Ltd; Knowsley; On-site; GBP 29,000 - 31,000; Full time

Job summary

Ashfield District Council is seeking a Licensing Technical Compliance Officer on a full-time, 18-month contract. The position offers hybrid working, with duties based at Kirkby-in-Ashfield and from home.

You will provide licensing advice by email, phone and occasional face-to-face meetings, review applications, issue licences and support the Licensing Team in daily operations. Experience with licensing legislation and customer service is desirable.

Qualifications

• Knowledge of licensing legislation is desirable.
• Experience in a regulatory role is desirable.
• Experience in busy customer service or admin role is helpful.
• Willingness to learn and grow within the team.

Responsibilities

• Provide licensing advice by email, telephone and occasional face-to-face meetings.
• Review and process applications and issue licences.
• Handle complaints about licence holders and perform vetting checks.
• Assist colleagues with day-to-day Licensing Team tasks.

Skills

Customer service experience

Regulatory knowledge

Licensing knowledge

Job description

Licensing Technical Compliance Officer (ADCXXXX)

Full Time £28,598 – £31,022 per annum for 18 months contract

We are looking for 3 people to join our Licensing Team (based at the Council Offices in Kirkby-in-Ashfield, Nottinghamshire but with the roles being hybrid ones meaning that you will also be able to work from home) for a period of 18 months, with consideration for the posts to potentially be extended or become permanent.

Ashfield is easily accessible by the A38 and M1, and by bus and by train, with Mansfield and Nottingham very close by.

The Licensing functions we cover relate to: Taxi Licensing, Licensing Act 2003 (alcohol, entertainment and late night refreshment), Street Trading Consents, Scrap Metal Dealers, Charitable Collections, Pavement Licences, and Gambling Act 2005.

So if you’re eager to work, highly motivated, enjoy working within a Team, willing to follow instructions and procedures, enjoy supporting your colleagues and being supported by them, able to multi-task, be able to think on your feet, be able to spot problems and find solutions, and do all this in a very fast paced environment whilst still remaining calm and keeping up your sense of humour, then this could be the ideal job for you, so read on!

Your role will be to provide licensing related advice by way of email, telephone and on occasions face-to-face meetings with the general public, licence holders and a wide range of stakeholders; and to review and process applications and issue licences. You will also handle complaints about licence holders, carry out vetting checks of applicants and existing licence holders, and assist your colleagues in the Licensing Team with the general day-to-day activities of the Service.

Knowledge of licensing legislation or experience of working in a regulatory role would be desirable, however, experience of working in a busy customer service / administrative role would be helpful. If you do not have such experience, but you are willing to be trained, willing to learn, willing to take advice, willing to work hard, and are hungry to make a positive difference to your life and the lives of others, that is just as important to us, as we want to find the right people for our Team who can grow their talents and over time build a career with us.

Closing Date: 30 th August 2026
Interview date: 14 th September 2026

Ashfield District Council is an Equal Opportunities employer

and welcomes applications from all sections of the Community.