Licensing Support Supervisor - County Buildings, Ayr - SOA13067 - SOA13067

South Ayrshire Council; Ayr; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Excellent pension scheme

Generous annual leave entitlement and

Wellbeing initiatives and Occupational

Cycle to Work Scheme

Scotwest Credit Union

Job summary

South Ayrshire Council is seeking a full-time Licensing Support Supervisor to join our Legal and Licensing Service. You will support the delivery of high-quality licensing services across Civic, Liquor, Gambling and Parades/Processions licensing.

In this senior administrative and supervisory role, you will work closely with the Co-ordinator (Licensing) and the licensing team to ensure timely processing of applications, compliance with statutory timescales and preparation for Licensing Board and

Qualifications

• Excellent organisational and communication skills required.
• Strong IT skills with experience of licensing IT systems.
• Ability to manage a high-volume workload with customer focus.

Responsibilities

• Process civic, liquor, gambling licence applications accurately.
• Support Licensing Board and Regulatory Panel preparations.
• Maintain and develop licensing IT systems, including Uniform.
• Deliver high-quality licensing services with strong customer focus.

Skills

Organisational skills

Communication skills

IT skills

Customer service

Licensing knowledge

Tools

Uniform system

Job description

JOB DESCRIPTION

We are seeking to appoint a full-time Licensing Support Supervisor to join our Legal and Licensing Service, supporting the delivery of high-quality licensing services across the Council including Civic, Liquor, Gambling, and Parades/Processions licensing.

The successful candidate will join the Licensing team in a senior administrative and supervisory position within the Licensing Service and will work closely with the Co-ordinator (Licensing), the licensing administration team, the Civic and Liquor Licensing Standards Officers, Council services and external stakeholders with responsibility for processing civic government, liquor and gambling licence applications, including those relating to large and significant events. You will ensure that all applications are processed efficiently by the administration team ensuring adherence to statutory compliance and legal timescales and assist with the preparation for Licensing Board and Regulatory Panel (Licensing).

The post also has responsibility for maintaining and developing licensing IT systems, including Uniform and online application processes, to support effective service delivery.

This is a demanding frontline role within a busy Licensing Service, requiring an individual who can effectively manage a high-volume workload while maintaining a strong customer focus. Excellent organisational, communication and IT skills are essential, and the role would particularly suit someone who is adaptable, proactive, and willing to develop their knowledge and skills across a broad range of licensing functions and responsibilities.

ABOUT US

South Ayrshire is at the heart of historic Ayrshire, with a wealth of local heritage and culture, first class leisure amenities, world-wide travel links, diverse landscapes and thriving communities.

Making a difference for our communities is at the heart of what we do and working with us means, you can use your skills, knowledge and experience to help us do just that. We currently employ around 6000 people to serve a population of more than 112,000 people located across a diverse area that includes the towns of Ayr, Girvan, Maybole, Prestwick and Troon as well as small rural villages, coastline and farmland.

We are an ambitious Council, and we aim to place people at the centre of everything we do as we look to deliver the best possible outcomes. We are ambitious for our communities too and our new Council Plan is based on priorities and outcomes that we believe will have the greatest impact on the wellbeing of our communities, our local economy, and our environment.

BENEFITS

Here's what we can offer!

• Competitive salary
• Excellent pension scheme
• Generous annual leave entitlement and enhanced leave scheme (purchase of up to 2 weeks' holidays)
• Wellbeing initiatives and Occupational Health services
• A healthy environment supportive of work-life balance and caring responsibilities
• Car leasing scheme
• Discounts on major supermarkets and retailers, cinemas and gym memberships (including Council leisure facilities)
• Purchase of white goods and more via salary sacrifice
• Cycle to Work Scheme
• Scotwest Credit Union

ADDITIONAL INFORMATION

The grade of this post is Level 7

The work style for this post is Hybrid Worker.

The successful candidate will be required to work flexibly between home and the office and the frequency for attending the office may vary depending on the exigencies of the service.