Hybrid Licensing Operations Lead

South Ayrshire Council; Ayr; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Excellent pension scheme

Generous annual leave entitlement and

Wellbeing initiatives and Occupational

Cycle to Work Scheme

Scotwest Credit Union

Job summary

South Ayrshire Council is seeking a full-time Licensing Support Supervisor to join our Legal and Licensing Service. You will support the delivery of high-quality licensing services across Civic, Liquor, Gambling and Parades/Processions licensing.

In this senior administrative and supervisory role, you will work closely with the Co-ordinator (Licensing) and the licensing team to ensure timely processing of applications, compliance with statutory timescales and preparation for Licensing Board and

Qualifications

• Excellent organisational and communication skills required.
• Strong IT skills with experience of licensing IT systems.
• Ability to manage a high-volume workload with customer focus.

Responsibilities

• Process civic, liquor, gambling licence applications accurately.
• Support Licensing Board and Regulatory Panel preparations.
• Maintain and develop licensing IT systems, including Uniform.
• Deliver high-quality licensing services with strong customer focus.

Skills

Organisational skills

Communication skills

IT skills

Customer service

Licensing knowledge

Tools

Uniform system

Job description

South Ayrshire Council is seeking a full-time Licensing Support Supervisor to join our Legal and Licensing Service. You will support the delivery of high-quality licensing services across Civic, Liquor, Gambling and Parades/Processions licensing.

In this senior administrative and supervisory role, you will work closely with the Co-ordinator (Licensing) and the licensing team to ensure timely processing of applications, compliance with statutory timescales and preparation for Licensing Board and