Library Operations Manager

Liverpool City Council; Liverpool City Region; On-site; GBP 30,000 - 40,000; Full time

Job summary

Liverpool City Council seeks a Library Operations Manager to enhance community engagement through libraries. The role involves leading teams, improving customer service, and developing library services. Enjoy generous holidays, flexible working, and professional development opportunities.

Benefits

27 days holiday rising to 32

Agile working

Local Government Pension scheme

Health and Wellbeing offer

Discounted gym memberships

Qualifications

• Strong operational background in the sector required.
• Great people skills are essential for engaging library users.

Responsibilities

• Lead frontline teams across community libraries.
• Focus on outreach and partnership development.
• Develop Home Delivery and Prison Library offers.

Skills

Customer Service

People Skills

Operational Background

Job description

Job introduction

Job title: Library Operations Manager

A bit about us:

Liverpool is home to vibrant, energetic and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, affordable housing, stunning waterfront and our beautiful green spaces – there’s really something for everyone!

The role:

• We are looking for a Library Operations Manager to play a crucial role within our Libraries Management Team as we embark upon an exciting future. With a draft Library Strategy in progress and a brand-new management team in formation, the successful person will be key in developing Liverpool Libraries to be an essential community hub
• The Library Operations Manager will lead our frontline teams across the community libraries, ensuring excellent customer service with a real commitment to engaging existing and new library users.You will need great people skills, a strong operational background in the sector and a real passion for working with the public
• In the role of Library Operations Manager, you will take the lead role in outreach and partnership development, focusing on an engagement led approach, and will lead on the development of the Home Delivery and Prison Library offers

Our offer to you:

• At least 27 days holiday rising to 32 after 5 years service – plus bank holidays and the option to purchase further days (pro rata where applicable)
• Agile working – a ‘Flexibility First’ approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension scheme – option to join the AVC scheme
• Progression – opportunities and training through a wide range of high quality learning
• Health and Wellbeing offer including employee assistance programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted gym memberships
• Employee Volunteering Scheme
• Medicash

Next steps:

Closing date: Midnight Monday 2nd June 2025

Shortlisting date: W/C Monday 2nd June 2025

Planned interview dates: Tuesday 10th and Wednesday 11th June 2025

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

Please note: this vacancy is classified as politically restricted position.

If you would like to talk to a member of the team about the role, please email Kathryn Boothroyd via [e-mail]

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail]

Although we advertise on Jobs go public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam / Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.