Library Assistant (Internal Only)

Royal Devon; Exeter; Hybrid; GBP 26,000 - 27,000; Part time

Benefits offered by this job

NHS Pension

Blue Light Card

Staff discounts

Cycle to work

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking a friendly Library Assistant to join the Knowledge and Library Services team. The role is based at Royal Devon and Exeter (Wonford) Hospital for 22.5 hours per week, with most hours on-site and some flexibility for the right candidate.

You will support front of house services, respond to enquiries in person and online, and help staff and students access resources for evidence-based practice and career progression.

Qualifications

• High standard of customer service
• Effective prioritising and organisational skills
• Excellent IT skills with Microsoft 365 and admin systems

Responsibilities

• Operate front of house library desk
• Answer enquiries in person and online
• Supply books/articles via Interlibrary loan
• Deliver library inductions and user education

Skills

Customer service

IT skills

Microsoft 365

Organisational skills

Communication skills

Education

A level or above

Tools

Microsoft 365

Bespoke admin systems

Job description

We are seeking a curious and friendly individual to join a dynamic and efficient Knowledge and Library Services team providing support to Royal Devon University Healthcare NHS Foundation Trust & Devon Partnership Trust. This role will be based out of the Royal Devon and Exeter (Wonford) Hospital for 22.5 hours a week, to be worked Monday to Friday. Most of these hours will be on-site, but there is some flexibility for the right candidate.

The library assistant will support the delivery of front of house library services, answering users’ enquiries in person and online, assisting staff and students to access the resources they need for evidence-based practice and career progression.

About the Role

More detail about the role

The ideal candidate will have a high standard of customer service skills, effective prioritising, organisational, and communication skills. Excellent IT skills are a pre-requisite, both in Microsoft 365 software and in bespoke administrative systems with the ability to learn quickly and a willingness to continually update skills and knowledge.

This post provides an ideal opportunity to anyone interested in gaining library experience and developing new skills working in a busy and diverse information service. You will have good general education to A level standard or above and customer-service experience. A demonstrable interest in libraries, information literacy, or evidence-based practice is desirable.

For the full list of roles, responsibilities, skills and knowledge requirements, please view the Job Descriptions and Person Specification for this post, but the main duties of the role are:

• Operation and staffing of the front of house of the library.
• Acting as first point of contact for the virtual and physical enquiries desk.
• Supply books and articles via our Interlibrary loan / Document delivery service.
• Library inductions and basic user education.

Working Pattern:22.5 hours, hours to be scheduled between 8:30-5:00, Monday-Friday.

Interview Date:Week beginning 30 November, 2026.

For further information please contact:Manon Gray, Senior Library Assistanton01392 406800 or [e-mail]

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the‑art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world‑class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work‑life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available - if the role is something you are interested in, we would love to hear from you.

• Salary Band 3: £25,760 - £27,476 per annum pro rata
• Frequency Annual
• Vacancy Reference 185-70122-14722
• Contract Type Permanent
• Closing Date 25 November, 2026
• Job Category Administration
• Staff Group Additional Clinical Services