Library Assistant

Birketts LLP; Ipswich; Hybrid; GBP 23,000 - 31,000; Full time

Benefits offered by this job

25 days holiday (FTE) plus Bank HOLID

Long Service holiday award - 1 extra

Private Healthcare with BUPA

Scottish Widows Pension Scheme

Staff Profit Share and Individual PER

Salary sacrifice (Pensions, Staff PROF

Life Assurance - 4 x salary

Paid CSR Day

Enhanced Maternity/Paternity Leave

Subsidised gym membership

Electric car scheme

Dress for your Day Policy

Job summary

Birketts LLP in Ipswich is seeking a Library & Knowledge Management Administrator to join our Knowledge Management team within the Business Services Division. The role supports enabling legal excellence by managing library resources, digital systems, and user support in line with our AI-enabled, data-driven approach.

You will maintain relationships with suppliers, audit stock, update encyclopaedias, manage the library budget, assist users, and contribute to training and induction for new staff.

Qualifications

• Experience in library or information management.
• Strong organisational and communication skills.
• Familiarity with digital library systems and cataloguing.
• Ability to manage supplier relationships and budgets.
• Attention to detail and commitment to service excellence.

Responsibilities

• Maintain relationships with library suppliers and publishers.
• Audit and manage stock of physical and digital library resources.
• Update looseleaf encyclopaedias and other reference materials.
• Oversee the library budget to ensure cost-effective resource management.
• Assist with user queries and provide guidance on library systems.
• Support training and induction on library services for new staff.

Skills

Experience in library or information

Organisational & communication skills

Digital library systems

Supplier relationships & budgets

Attention to detail & service quality

Tools

Cataloguing

Job description

About Us
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.

About Us
Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.
We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.
Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.
With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.
The team you will join
Our Knowledge Management sits within our wider Business Services Division. The team comprises of Professional Support Lawyers embedded within practice areas and a library function. The team plays a critical role in enabling legal excellence, risk management, efficiency, and consistency by making knowledge reusable, accessible, and aligned to the firm’s strategic priorities. This team leads the strategic development and operational delivery of the firm’s knowledge management, learning & development, and IT training functions. It acts as a key enabler of the firm’s long-term strategy, shaping the capabilities, behaviours, and ways of working required to deliver legal excellence, scalable growth, and sustained competitive advantage in a legal sector being reshaped by digital transformation, AI-enabled tools, data-driven working, and evolving client expectations.
The work you will be doing

• Maintain relationships with library suppliers and publishers
• Audit and manage stock of physical and digital library resources
• Update looseleaf encyclopaedias and other reference materials
• Oversee the library budget to ensure cost-effective resource management
• Assist with user queries and provide guidance on library systems
• Support training and induction on library services for new staff

Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.
What we are looking for

• Experience in library or information management
• Strong organisational and communication skills
• Familiarity with digital library systems and cataloguing
• Ability to manage supplier relationships and budgets
• Attention to detail and commitment to service excellence

Hybrid Working
Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. During your 6 month probation period, there will be a requirement to be in the office full time whilst you are developing in the role. Once you have successfully passed probation, this role attracts a split of 60% office days and 40% working from home days per week.
We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application.
Benefits
As a Birketts colleague, you will be eligible to receive a wide range of benefits:

• 25 days holiday (FTE) plus Bank Holidays
• Long Service holiday award - 1 extra week every 10 years continuous service
• Private Healthcare with BUPA (offered after probation is passed)
• Scottish Widows Pension Scheme (5% employer / 5% Employee)
• Staff Profit Share and Individual Performance Bonus Scheme
• Salary sacrifice (Pensions, Staff Profit Share)
• Life Assurance - 4 x salary / Permanent Health Insurance
• Paid CSR Day
• Enhanced Maternity/Paternity Leave
• Subsidised gym membership
• Electric car scheme
• Dress for your Day Policy

You can find out more on our website: https://www.birketts.co.uk/recognition-reward-benefits/
Inclusivity and Culture
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth.
Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.
We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.
If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/
Artificial Intelligence (AI)
At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.
Our expectations regarding AI use in applications:

• Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.
• Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.
• If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.
• Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.
• AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values.

We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.
If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via [e-mail]