Library Assistant

Neath Port Talbot Council; Clyne; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday

Pension scheme

Discounted gym membership

Cycle to work scheme

Employee discounts

Job summary

Neath Port Talbot Council is seeking a Senior Library Assistant for Neath Library to support and manage library services with a customer‑facing role. The post requires supervision in the absence of the Area Librarian and a commitment to delivering a welcoming public service.

The role emphasizes inclusive community engagement, reading promotion and digital inclusion within a busy town library environment in Neath.

Qualifications

• Experience of working in a Library or customer service environment.
• Experience of motivating, supporting and managing others.
• Ability to be flexible in terms of hours and location.
• Good problem solving skills and the ability to respond appropriately to enquiries, complaints, incidents and safeguarding concerns.
• Enthusiasm and commitment to supporting reading, learning, digital inclusion, wellbeing and community engagement.

Responsibilities

• Support and manage a busy town library in the absence of the Area Librarian.
• Contribute to delivering a welcoming, inclusive and high quality public library service.

Skills

Library experience

Customer service

People management

Flexibility

Problem solving

Community engagement

Job description

Senior Library Assistant

Cyngor Castell-nedd Port Talbot

Cyflog:

£28,608.00 to £32,046.00 per annum

Location of post:

Neath Library, Water St, Neath SA11 3EP

Your workstyle in this role will require you to work from a fixed workplace and will require frontline work.

About the role:

We are looking for an experienced and motivated candidate to join our team as a senior Library Assistant. The successful candidate will ideally have public library experience, be confident, friendly and organised, with the ability to support and manage a busy town library in the absence of the Area Librarian. We are seeking someone who can help deliver a welcoming, inclusive and high quality public library service for our communities.

About you:

• Experience of working in a Library or customer service environment


• Experience of motivating, supporting and managing others


• Have the ability to be flexible in terms of hours and location


• Good problem solving skills and the ability to respond appropriately to enquiries, complaints, incidents and safeguarding concerns


• Able to demonstrate enthusiasm and commitment to supporting reading, learning, digital inclusion, wellbeing and community engagement

About us:

We believe in rewarding and recognising our colleagues' efforts and achievements. We also believe that there's life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you'll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance


• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution


• Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years' service (not forgetting the additional 8 bank holidays too)


• Access discounted gym membership with Celtic Leisure


• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment


• Purchase a new car through Tusker salary sacrifice scheme


• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Our employees are equally committed to ensuring the safety and protection of all children, young people and vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements:

Welsh Language skills are desirable but not essential to the post

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.