Library Assistant

Tameside Council; Ashton-under-Lyne; On-site; GBP 20,000 - 25,000; Part time

Job summary

Un poste d'Assistant Bibliothécaire est disponible au sein de Tameside Council. Ce rôle implique la fourniture de services de bibliothèque, tels que le soutien au public, la gestion des stocks et l'assistance en informatique. Un candidat idéal doit avoir de bonnes compétences en communication et être à l'aise dans un environnement de service.

Qualifications

• Expérience antérieure dans un rôle orienté client.
• Compétences en communication orale en anglais.
• Capacité à travailler avec des utilisateurs de manière conviviale.

Responsibilities

• Fournir des services de bibliothèque en front office.
• Assurer la maintenance du stock et gérer les demandes.
• Assister le public dans les Centres d'apprentissage informatique.

Skills

Communication

Service clientèle

Organisation

Flexibilité

Literacy en informatique

Job description

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Hours Per Week: 18hours

Base Location: Any of the 8 Libraries in Tameside

Assessment Date: To be arranged

The Role

Library Assistants are responsible for the provision of front line library services including counter duties, the maintenance of stock, dealing with enquiries and assisting members of the public in our Computer Learning Centres. You may also be required to assist in the provision of reference, local studies and bibliographical services.

The actual hours of work are variable within the period 8.30am to 8.00pm Monday to Friday and 9.00am to 3.00pm Saturday and could be based at any of the eight libraries within Tameside.

About You

You will have previous experience of dealing with the public.

You will have good communication skills and an ability to interact with customers.

You will also have the ability to converse at ease with service users/customers and provide advice in accurate spoken English.

You should be well organised, flexible; self-motivated and have confidence in dealing with people.

You must be I.T. literate and familiarity with a “Windows” environment is also essential.

You will be required to: access information contained on the Council Intranet/Internet, complete service request forms on behalf of members of the public as required including taking payment for council service by debit/credit card and cheque.

About Us - Place

Come shape the future of Tameside with us!

Message from Julian Jackson, Director of Place at Tameside Council.

“Since joining Team Tameside in September 2022, I’ve been proud to work alongside a hardworking and passionate team that’s making a real difference to our borough.

“Our Place Directorate is at the heart of shaping Tamesidecovering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it’s keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day.

‘’We’ve already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it’s not just about developments day to day it’s about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and asssets for the future.

To do that, we need passionate people to join us. If you want to be part of a team that’s driving real change, improving local services, and shaping the future of Tameside, we’d love to have you on board.

Come and be part of something great. Let’s build the future of Tameside together!’’

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.

Unfortunately, at this time we are not able to offer sponsorship.

We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.

Our rewards and benefits package can be viewed here

For further information about this role please contact the recruiting manager Joanne Davies on 0161 342 2849 or [emailprotected]