Liability Claims Handler - Property

Davies; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading company in Birmingham is seeking a Liability Claims Handler to join their Casualty team. This full-time role involves proactive claims handling, communication with stakeholders, and adherence to procedures. The ideal candidate will have experience in managing claims and a commitment to excellent customer service. Benefits include career development programs and financial health benefits.

Benefits

Career development programs

Funding for professional qualifications

Flexible working options

Qualifications

• Experience managing Claims from start to finish.
• Knowledge of valuing injury claims.
• Understanding of Civil Procedure Rules.

Responsibilities

• Communicate with insurers, policyholders, and brokers.
• Collect relevant evidence and documentation.
• Negotiate settlements within your authority limits.

Skills

Customer Service

Team-oriented

Adaptability

Job description

Davies Birmingham, England, United Kingdom

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Davies Birmingham, England, United Kingdom

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Description

Department: Claims Management

Location: Birmingham

Hours: Full-Time, 35 hours per week, Monday - Friday.

Location: Hybrid, Stoke-on-Trent/Glasgow. Successful applicants will be required to attend company premises once per week at either our Stoke-on-Trent or Glasgow office.

Our Opportunity: Davies is seeking an experienced Claims Handler to join our Casualty team. This role offers a supportive environment where you will provide proactive claims handling for major clients.

What will your day look like:

• Liaison: Communicate with insurers, policyholders, and brokers.
• Investigation: Handle claims from your desk or refer them for on-site investigation.
• Evidence Gathering: Collect relevant evidence and documentation.
• Resolution: Decide on actions to resolve claims.
• Reporting: Prepare detailed reports on policy indemnity, legal liability, and tactics.
• Negotiation: Negotiate settlements within your authority limits.
• Professional Correspondence: Maintain proactive communication.
• Adherence to Procedures: Handle cases according to documented procedures and client requirements.
• Reserve Management: Review and maintain reserves regularly.
• Continuous Learning: Stay updated on technical changes and participate in training programs.

Knowledge and Abilities:

Essential:

• Experience managing Claims from start to finish.
• Experience with Liability investigations.
• Knowledge of valuing injury claims.
• Understanding of Civil Procedure Rules and the Claims Portal.
• Commitment to excellent customer service.
• Team-oriented mindset.
• Ability to manage personal caseloads.
• Adaptability and versatility.

Desirable:

• Experience in Property Damage claims.
• Knowledge of reserving strategies.
• Strong communication skills across levels.

This role is ideal for individuals eager to apply their claims expertise and grow within a forward-thinking company. If you possess the required skills and seek a rewarding career, Davies welcomes your application.

Benefits include:

• Career development and purpose programs, including the Davies Innovation Lab and leadership training.
• Funding for professional qualifications.
• Learning opportunities at Davies.

Environmental & Social initiatives:

• The Davies Foundation and local charity funding.
• Employee Resource Groups and volunteering programs.

Financial Health benefits:

• Pension scheme with 5% employee and employer contributions.
• Discounts, financial wellbeing hub, life assurance, and more.

Mental, Physical & Emotional Wellbeing:

• Wellbeing center, discounts, helpline, holiday entitlement, flexible working options, inclusive policies, and flexible benefits.