Liability Adjuster / Claims Investigator - Third Party Property Damage

Sedgwick; Greater London; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Company car or car allowance

SIPP pension scheme

25 days + bank holidays

35 hour week with remote flexibility

Private healthcare

Life assurance

Employee assistance programme

Wellbeing and digital GP

Group Income Protection

Flexible benefits: green car, health,

Job summary

Sedgwick is hiring an experienced Liability Adjuster/Claims Investigator focused on Third Party Property Damage (TPPD) claims in London and the South East. You will manage end-to-end investigations, gather evidence, secure statements and assess liability while working with insurers, brokers and corporate clients.

The role offers a varied mix of desk work and site visits, strong emphasis on fraud prevention, professional standards and client service within a leading liability team.

Qualifications

• Proven experience handling Domestic and Corporate Third Party Property Damage (TPPD) claims.
• Excellent investigation skills: gathering/evaluating evidence, witness statements, detailed reports.
• Strong knowledge of liability, insurance law, policy interpretation and indemnity.

Responsibilities

• Manage claims from instruction to conclusion; gather and evaluate evidence.
• Obtain witness statements and assess liability, causation and quantum.
• Produce detailed reports to support claims decisions; may undertake site visits.
• Coordinate with stakeholders, contractors and experts to resolve claims.
• Identify inconsistencies and potential fraud indicators; ensure investigations meet professional standards.

Skills

TPPD claims

Investigation

Liability & insurance law

Communication & negotiation

Driving licence

Tools

JCT contracts

Policy interpretation

Job description

By joining Sedgwick, you’ll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Liability Adjuster / Claims Investigator - Third Party Property Damage

Location: Flexible / UK Wide

Job Type: Permanent

We have an exciting opportunity for experienced Liability Adjusters and Claims Investigators specialising in Third Party Property Damage (TPPD) claims to work In and around London and the South East of England.

This is a varied and investigative role focuses on the cradle-to-grave handling and investigation of both Domestic and Corporate Third Party Property Damage claims on behalf of a range of prestigious insurer and corporate clients.

You will be responsible for managing claims and investigations from instruction through to conclusion, including gathering and evaluating evidence, obtaining witness statements, assessing liability, causation and quantum, and producing detailed reports to support informed claims decisions. The role offers the opportunity to undertake site visits where appropriate, working alongside other key stakeholders and managing contractors and experts.

Working with one of the largest teams of liability experts in the world, you’ll be part of a business that supports and resolves property, general, auto, product and professional liability claims while helping clients protect their brands and reputations.

You will play a key role in investigating both straightforward and complex claims, identifying inconsistencies and potential fraud indicators, preserving and evaluating evidence, and ensuring all investigations are conducted to the highest professional standards.

The skills you will have when you apply:

• Proven experience handling and investigating Domestic and Corporate Third Party Property Damage claims, with strong knowledge of liability, insurance law, policy interpretation, contracts, statutes and the principle of indemnity.
• Excellent investigation skills, including gathering, preserving and evaluating evidence, obtaining witness statements, producing detailed reports, and identifying potential fraud.
• Strong understanding of current case law, legal liability principles and fraud prevention procedures.
• Excellent communication, influencing and negotiation skills, with the ability to build effective relationships and demonstrate empathy when working with customers, insurers, brokers, corporate clients and other stakeholders.
• Strong organisational and IT skills, with the ability to manage workloads effectively; knowledge of JCT contracts, the Party Wall Act and Motor Trade claims is advantageous. A full UK driving licence is essential.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications.
• Company car or monthly car allowance.
• A Self Invested Personal Pension Scheme.
• Holiday allowance of 25 days plus bank holidays.
• 35 hour week, with the flexibility to work from home when not on-site.

Health & support

• Private healthcare plan (including pre-existing conditions)
• Life assurance
• Employeeassistanceprogramme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection

Other benefits

• Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

This isn’t just a position, it’s a pivotal role in shaping our industry

At Sedgwick, you’ll be part of a team of experts dedicated to delivering exceptional service and high-quality investigations for our clients.

Our Sedgwick University offering provides one of the most comprehensive learning and development programmes in the industry, with access to more than 15,000 on-demand courses, role-specific training and opportunities to continue formal education.

Together, we’re not only reshaping the insurance landscape, we’re building a legacy of talent and expertise. Come and be a catalyst for change within our industry.

As part of our commitment to you, we are proud to have a zero-tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

After the closing date, we will review all applications and may select some applicants for an interview, which may be conducted virtually or in person.