LGV Team Manager

Ocado Logistics; South Ockendon; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Pension contributions

Medical insurance

Digital GP service

Wellbeing network

Staff discounts

Job summary

Ocado Logistics is seeking an experienced LGV Team Manager to lead a busy LGV operation, including fleet and team management. You will oversee day and night shifts, drive service excellence, and ensure safe, compliant operations.

We value transferable leadership and offer training to develop your skills within a supportive, fast-paced FMCG environment.

Qualifications

• Experience managing people in teams.
• Strong customer service skills (internal and external).
• Management or supervisory experience with large groups.
• Current UK Driving Licence.

Responsibilities

• Manage daily LGV operations, shift schedules and fleet management.
• Lead, motivate and develop a high-performing team of drivers.
• Ensure compliance with all relevant regulations.
• Exceed customer expectations through excellent service delivery.
• Maintain a safe and productive working environment.
• Represent the Ocado brand professionally.

Skills

People management

Leadership

Customer service

Supervisory experience

Driving licence

Job description

Are you a natural leader with a passion for people? Perhaps you are looking to bring your managerial experience into a new industry? Look no further as Ocado is looking for motivated individuals to join our team as an LGV Team Manager!

About the Role

We're seeking a manager passionate about learning, leading and logistics to manage a team in our LGV department. As a LGV Team Manager, you’ll oversee all aspects of our LGV operation, including fleet, facilities, and team management. You'll ensure efficient and professional service delivery across a variety of shifts, including both day and night shifts. This is a fantastic opportunity to join a leading company and develop your career in a vital role.

Experience in logistics and transportation will be advantageous but is not required. If you can demonstrate your transferrable skills we would still love to hear from you!

What You’ll Do

• Manage daily operations, shift schedules, and fleet management.
• Lead, motivate, and develop a high-performing team of drivers.
• Ensure compliance with all relevant regulations.
• Exceed customer expectations through excellent service delivery.
• Maintain a safe and productive working environment.
• Represent the Ocado brand professionally.

About You

We believe that great leaders come from various backgrounds. If you have the following, we want to hear from you!

Essential

• Experience managing people in teams.
• Strong customer service skills (internal and external).
• Management or supervisory experience, especially with large groups.
• Current UK Driving License.

Bonus Points (We’ll Provide Training!)

• Excellent highway code knowledge.
• Knowledge of EU and Working Time Directive regulations.
• Experience communicating with stakeholders and service providers.
• Familiarity with HR policies and procedures.
• People management and team-building skills.
• Previous experience in an FMCG environment, Fleet, or Health and Safety.
• CPC National or International Road Haulage qualifications (we will support you in gaining these).

Transferable Skills Are Key!

Even if you don't have specific LGV experience, if you have managed large teams, coordinated logistics/ vehicle fleets, or have experience in a large-scale, demanding environment, your skills are valuable to us! We're looking for individuals who are:

• Highly adaptable and results-oriented.
• Excellent at organising and prioritising.
• Calm and focused under pressure.
• Strong communicators.

What do you get in return?

At Ocado Logistics, we offer competitive salaries and so much more:

• Up to 7% matched pension contributions after three months of service
• Employer-funded medical insurance after three months of service
• Enhanced digital GP service for you and your dependents
• Tools for your health and wellbeing including a network of Wellbeing Champions
• High street shopping and restaurant discounts including 15% off Ocado.com

If you want to become a career contender, there’s plenty of opportunity for progression, as 87% of our salaried roles are filled by internal colleagues!

The Ocado Way

At Ocado, in everything we do, we strive to offer the very best to our customers - the best service, the best quality and the very best customer experience. That begins with each and every one of us and how we behave.

Our values are Ocado’s DNA; they act as a guide for everything we say and do. ‘The Ocado Way’ develops our values into the details about the way we do things - how we act and work together with each other and our customers. It describes how you need to behave at work to make a real and positive impact on our success.