LFCW PGA Operations Lead

LFC Foundation; Telford; On-site; GBP 42,000 - 56,000; Full time

Job summary

Liverpool Football Club’s LFC Foundation is seeking a driven Operations Lead to manage the Liverpool Women’s Pro Game Academy. You will coordinate training, travel, fixtures and logistics, ensuring a player-centered, compliant and high-performance environment.

You will collaborate with medical and performance staff, manage governance and administration, and maintain records while upholding safeguarding and health & safety standards. DBS checks apply.

Qualifications

• Experience leading operations, logistics or admin teams.
• Proven ability to plan events, travel and schedules.
• Experience supporting governance and compliance processes.
• Sport management or operations qualification or equivalent experience.
• Willingness to obtain FA safeguarding and IFAiF certificates.
• Strong organisation and time management with deadlines.
• Excellent written and verbal communication.
• Awareness of safeguarding, player welfare and duty of care in youth sport.
• Understanding of health and safety and risk management in sport.
• Proficiency with IT including Outlook, Word, Excel and PowerPoint.

Responsibilities

• Lead planning, coordination and delivery of all PGA operations.
• Ensure smooth day-to-day running of the PGA programme.
• Develop operational calendars aligned to technical programme and schedule.
• Coordinate kit/equipment coordination and inventory management.
• Oversee matchday operations and venue prep.
• Coordinate training venue logistics and scheduling.
• Ensure training/match environments meet professional standards.
• Maintain records, policies and risk assessments.
• Complete admin tasks for player registration per FA rules.
• Collaborate with PGA Manager and facilities providers for stakeholders.

Skills

Organised time management

Communication skills

Safeguarding awareness

Health and safety risk management

Team collaboration

Problem solving

Stakeholder management

Ability to meet deadlines

Education

Sport management qualification or equivalent

FA Safeguarding Children Course

FA IFAiF First Aid in Football

Tools

Outlook

Word

Excel

PowerPoint

iFAS

Job description

About The Role

We are seeking a driven and highly organised individual, to lead, manage and deliver all operational aspects of the Liverpool Women’s Professional Game Academy, ensuring the effective planning, coordination and execution of day-to-day activities that support an elite, player-centred environment. The LFCW Pro Game Operations Lead will work collaboratively with technical, medical and performance staff to provide a high-quality infrastructure that enables player development, wellbeing and performance, while ensuring compliance with governing body regulations and club standards.

What You Will Be Doing

Operational Planning and Delivery

• Lead the planning, coordination and delivery of all LFCW PGA operations, including training schedules, fixtures, travel and logistics.
• Ensure the smooth day-to-day running of the LFCW PGA programme.
• Develop and maintain operational calendars aligned to the technical programme and competition schedule.
• Work in collaboration with the LFCW 1st team kit manager to develop systems for LFCW PGA player and staff kit and equipment coordination, allocation and inventory management.

Matchday and Training Logistics

• Oversee all LFCW PGA matchday operations including venue preparation, opposition liaison, officials, and compliance requirements.
• Coordinate training venue logistics, equipment provision, and facility scheduling.
• Ensure all training and match environments meet professional game standards.

Governance and Compliance

• Act as the key point of contact for LFCW PGA audit, contributing to the ongoing compliance of the PGA licence.
• Ensure full compliance with governing body regulations.
• Maintain accurate and up-to-date operational records, policies and risk assessments.

Player Registration and Administration Processes

• Complete all administrative tasks for the LFCW PGA in accordance with FA and competition rules, including player registration, retention and exit administration and ensuring that all staff and player records are updated on the Football Administration System (iFAS).

Stakeholder Management

• Work in collaboration with the LFCW PGA Manager to build and maintain strong working relationships with key stakeholders including training and match facility providers, acting as a professional point of contact for all LFCW PGA operational matters.

What We Are Looking For

• Proven experience in an operations, logistics or administration role
• Proven experience of planning and coordinating events, travel and schedules
• Experience supporting compliance and governance processes
• Relevant qualification or equivalent experience in sport management, operations or business administration
• FA Safeguarding Children Course (or willingness to obtain)
• FA Level 1 Introduction to First Aid in Football (IFAiF) (or willingness to obtain)
• Highly organised with excellent time management skills and ability to manage conflicting priorities and deliver to deadlines
• Excellent written and verbal communication skills
• Awareness of safeguarding, player welfare and duty of care in youth sport
• Understanding of health and safety and risk management in a sporting context
• Proficiency using IT, including outlook, word, excel, PowerPoint and/or keynote
• Meticulous attention to detail and effective problem-solving skills
• The ability to create positive working relationships with all key stakeholders
• The ability to work collaboratively as part of a team in a professional environment

Benefits

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

• Contributory pension scheme matching up to 5.5%
• Life Assurance Cover
• Free financial guidance and mortgage advice
• Car salary sacrifice scheme for affordable driving
• Cycle to Work scheme to keep you active
• Purchase season ticket loans for easier commuting
• Exclusive shopping discounts & cashback with top retailers
• Will Writing Service for future planning
• Employee Assistance Programme for confidential support
• Medicash Health Cash Plan for everyday healthcare needs
• Volunteering opportunities to give back to the community
• Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts

…and much more! LFC Benefits.pdf

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment. This role is subject to a satisfactory enhanced DBS check.