LFCW PGA Operations Lead

Liverpool FC; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Contributory pension scheme

Life Assurance

Cycle to Work

Season ticket loans

Exclusive shopping discounts

Will Writing Service

Employee Assistance Programme

Medicash Health Cash Plan

Volunteering opportunities

LFC perks

Job summary

Liverpool FC seeks a driven, highly organised individual to lead, manage and deliver all operational aspects of the Liverpool Women’s Professional Game Academy. You will ensure effective planning, coordination and execution of day-to-day activities supporting an elite, player-centred environment.

Work with technical, medical and performance staff to provide a high-quality infrastructure enabling player development, wellbeing and performance, while ensuring compliance with governing body

Qualifications

• Lead planning, coordination and delivery of LFCW PGA operations, including training schedules, fixtures, travel and logistics.
• Oversee matchday operations, venue prep, opposition liaison and compliance.
• Ensure training and match environments meet professional standards.
• Maintain governance and compliance with FA regulations and PGA licence.
• Handle player registration and staff records using iFAS.
• Stakeholder management with facility providers and staff.

Responsibilities

• Lead planning, coordination and delivery of all LFCW PGA operations, including training schedules, fixtures, travel and logistics.
• Oversee all LFCW PGA matchday operations including venue preparation, opposition liaison, officials, and compliance requirements.
• Coordinate training venue logistics, equipment provision, and facility scheduling.
• Ensure all training and match environments meet professional game standards.
• Act as the key point of contact for LFCW PGA audit and compliance with governing body regulations.

Skills

Operations planning

Logistics management

Stakeholder mgmt

Communication skills

Time management

Problem solving

Team collaboration

Safeguarding awareness

Health & safety

IT proficiency

Budgeting

Education

Sport management qualification

Business administration experience

FA Safeguarding Children

IFAiF First Aid in Football

Tools

Outlook

Word

Excel

PowerPoint

Keynote

Job description

We are seeking a driven and highly organised individual, to lead, manage and deliver all operational aspects of the Liverpool Women’s Professional Game Academy, ensuring the effective planning, coordination and execution of day-to-day activities that support an elite, player-centred environment.

The LFCW Pro Game Operations Lead will work collaboratively with technical, medical and performance staff to provide a high-quality infrastructure that enables player development, wellbeing and performance, while ensuring compliance with governing body regulations and club standards.

What you will be doing:

Operational Planning and Delivery

Lead the planning, coordination and delivery of all LFCW PGA operations, including training schedules, fixtures, travel and logistics. Ensure the smooth day-to-day running of the LFCW PGA programme. Develop and maintain operational calendars aligned to the technical programme and competition schedule. Work in collaboration with the LFCW 1st team kit manager to develop systems for LFCW PGA player and staff kit and equipment coordination, allocation and inventory management.

Matchday and Training Logistics

Oversee all LFCW PGA matchday operations including venue preparation, opposition liaison, officials, and compliance requirements. Coordinate training venue logistics, equipment provision, and facility scheduling. Ensure all training and match environments meet professional game standards.

Governance and Compliance

Act as the key point of contact for LFCW PGA audit, contributing to the ongoing compliance of the PGA licence. Ensure full compliance with governing body regulations. Maintain accurate and up-to-date operational records, policies and risk assessments.

Player Registration and Administration Processes

Complete all administrative tasks for the LFCW PGA in accordance with FA and competition rules, including player registration, retention and exit administration and ensuring that all staff and player records are updated on the Football Administration System (iFAS).

Stakeholder Management

Work in collaboration with the LFCW PGA Manager to build and maintain strong working relationships with key stakeholders including training and match facility providers, acting as a professional point of contact for all LFCW PGA operational matters.

What we are looking for:

• Proven experience in an operations, logistics or administration role
• Proven experience of planning and coordinating events, travel and schedules
• Experience supporting compliance and governance processes
• Relevant qualification or equivalent experience in sport management, operations or business administration
• FA Safeguarding Children Course (or willingness to obtain)
• FA Level 1 Introduction to First Aid in Football (IFAiF) (or willingness to obtain)
• Highly organised with excellent time management skills and ability to manage conflicting priorities and deliver to deadlines
• Excellent written and verbal communication skills
• Awareness of safeguarding, player welfare and duty of care in youth sport
• Understanding of health and safety and risk management in a sporting context
• Proficiency using IT, including outlook, word, excel, PowerPoint and/or keynote
• Meticulous attention to detail and effective problem-solving skills
• The ability to create positive working relationships with all key stakeholders
• The ability to work collaboratively as part of a team in a professional environment

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

• Contributory pension scheme matching up to 5.5%
• Life Assurance Cover
• Free financial guidance and mortgage advice
• Car salary sacrifice scheme for affordable driving
• Cycle to Work scheme to keep you active
• Purchase season ticket loans for easier commuting
• Exclusive shopping discounts & cashback with top retailers
• Will Writing Service for future planning
• Employee Assistance Programme for confidential support
• Medicash Health Cash Plan for everyday healthcare needs
• Volunteering opportunities to give back to the community
• Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts and more!
• LFC Benefits.pdf

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

This role is subject to a satisfactory enhanced DBS check.