Level 4 Regulatory Licensing and Compliance Officer Apprenticeship

City of Wolverhampton Council; Wolverhampton; On-site; GBP 23,000 - 28,000; Full time

Job summary

The City of Wolverhampton Council is offering an Level 4 Regulatory Licensing & Compliance Officer apprenticeship. This fixed-term apprentice role is 20 months, full-time, 37 hours per week, with a salary of £25,747 per year.

Training investment and on-the-job experience will prepare you to progress within the Licensing team at Wolverhampton. You will gain hands-on experience processing licences and permits, supporting compliance inspections, and delivering excellent customer service while

Qualifications

• Excellent communication skills.
• Attention to detail and commitment to completing apprenticeship training.

Responsibilities

• Assist with processing applications for licences, permits, gambling etc.
• Support with compliance inspections.
• Manage your own caseload.
• Provide excellent customer service.

Skills

Communication skills

Attention to detail

Flexibility

Education

Level 4 Regulatory Compliance apprenticeship

Tools

IT systems

Job description

Level 4 Regulatory Licensing & Compliance Officer - Apprenticeship

Salary - £25,747 (CWCAPP04)

Hours - 37 hours per week

Contract type - full time, fixed term contract for 20 months / apprentice

Work Style - Flexible

Location: Civic centre or any council location within Wolverhampton

The City of Wolverhampton Council is looking for an Apprentice to support the work and services of the Licencing team. This fantastic opportunity may be of interest to someone about to start their career journey or someone currently employed who is looking for a career change.The council will invest £6000 into your training and development.

Working within the Licensing team, you will assist with processing applications for licences, permits, gambling etc, received by the council. You will support with compliance inspections, manage your own caseload, and provide excellent customer service.

We are seeking a flexible and committed individual who has excellent communication skills, attention to detail and commitment to completing the apprenticeship training. The successful candidate will work in a busy team with a varied workload.

City of Wolverhampton Council is a forward-thinking organisation that is enthusiastic about the recruitment and development of apprentices within the organisation. The apprenticeship vacancies we provide here gives you the opportunity to join the largest employer in the borough, whilst gaining new skills with on-the-job training and recognised qualifications.

This opportunity will allow the apprentice to further develop their knowledge, skills and behaviours in this area and be a part of a fantastic team. You will be supported by experienced staff who can assist you with your work and study to give you the experience to apply for other roles within the Council. You will also be trained to use various IT systems that support the efficient delivery of our services.

City of Wolverhampton Council hold a high retention rate of apprentices who go on to gain full time employment within the authority. Please use the following link to find out more about apprenticeships within City of Wolverhampton Council - Apprenticeships and Internships | Our Careers | WV Jobs | City of Wolverhampton Council

The successful apprentice will receive on the job training and will complete a Level 4 Regulatory Compliance apprenticeship standard – Regulatory compliance officer / Skills England

Important Information

• Non-UK Nationals: To be eligible for this post, you must have resided in the UK for the last three years.
• If you already have previous qualifications in a similar area, please contact People Development and Experience Team on the email below to check you are eligible to apply.
• If you have achieved maths and English qualifications overseas, you must provide an ENIC certificate to be eligible for the role. For more information: Statement of Comparability | UK ENIC
• Please ensure that you check the essential criteria for the role and in particular the mandatory English and mathematic grades. Failure to state your achieved grades in these subjects will result in your application being rejected.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

If you would like to discuss this apprenticeship or require more information about the role then please contact Paul Dosanjh at [e-mail]

Our working arrangements

All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements.

Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents.

Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential.

We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace.

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post.

We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect - Learn more about the staff equality forums here

Recruitment of Ex-Offenders

We arecommittedto the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against anyindividualon the basis of a conviction or any other information revealed as a result of a DBS disclosure - Learn more here

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council, please click on this link to find out more - Learn more here

Attached documents

Job Description and Person Specification