Level 4 Network Engineer Apprentice

Primary Goal; Glossop; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to Work

Employee Assistance Programme

Free CPD and development

Wellbeing support and staff discounts

Job summary

True Learning Partnership is offering an IT apprenticeship based primarily at Glossopdale School & Sixth Form, with travel across the True Learning Partnership. You will work with experienced IT staff, supporting staff and students while completing the Level 4 Network Engineer Apprenticeship with Primary Goal.

This is a hands-on role gaining experience in networking, cloud services, end user support and infrastructure projects in a busy education setting.

Qualifications

• GCSE Maths and English (Grade 4/C or above, or equivalent).
• A genuine interest in networking and IT infrastructure.
• Eligibility to undertake a Level 4 apprenticeship.

Responsibilities

• Provide first and second line IT support to staff and students.
• Install, configure and maintain PCs, laptops, printers and other devices.
• Support network infrastructure, servers, WiFi and cloud services.
• Log and resolve helpdesk tickets.
• Assist with Microsoft 365, email and user account administration.
• Support IT during school events and projects.
• Work across multiple schools within the Trust on technology projects.

Skills

IT enthusiasm

Communication

Willing to learn

Organised

Team player

Driving licence helpful

Education

GCSE Maths and English

Tools

Microsoft 365

Job description

Location: Glossopdale School & Sixth Form, with travel across the True Learning Partnership

Hours: Full Time (37 hours per week)

Salary: National Minimum Wage (dependent on age)

Training Provider: Primary Goal

Launch your career in IT with a hands on Network Engineer Apprenticeship

Are you passionate about technology and enjoy solving problems? Do you want to earn while you learn, gain industry recognised qualifications and build a career in IT?

True Learning Partnership is looking for a motivated and enthusiastic apprentice to join its IT team, based primarily at Glossopdale School & Sixth Form. You'll work alongside experienced IT professionals, supporting staff and students across the Trust while completing the Level 4 Network Engineer Apprenticeship with Primary Goal.

This is a fantastic opportunity to gain real experience across networking, cloud technologies, end user support and infrastructure projects in a busy education environment.

What You'll Be Doing

You’ll play an important role in supporting the Trust's IT services, including:

• Providing first line and second line IT support to staff and students.
• Provide limited reprographics and resource support to staff, including the preparation and printing of classroom and extracurricular materials (e.g. booklets, worksheets, and supporting documents
• Installing, configuring and maintaining PCs, laptops, printers and other devices.
• Supporting network infrastructure, servers, WiFi and cloud services.
• Logging, managing and resolving helpdesk tickets.
• Assisting with Microsoft 365, email and user account administration.
• Supporting IT during school events, examinations and planned projects.
• Working across multiple schools within the Trust to help deliver exciting technology projects, including cloud migration and device deployment.

What We're Looking For

We're looking for someone who is:

• Passionate about IT and technology.
• Friendly, approachable and confident communicating with people.
• Keen to learn and develop new technical skills.
• Organised and able to prioritise their workload.
• A natural problem solver with a positive attitude.
• Comfortable working both independently and as part of a team.
• A driver, or working towards a driving licence, would be advantageous due to travel between Trust sites.

Entry requirements

• GCSE Maths and English (Grade 4/C or above, or equivalent).
• A genuine interest in networking and IT infrastructure.
• Eligibility to undertake a Level 4 apprenticeship.

What You’ll Gain

• Level 4 Network Engineer Apprenticeship.
• Vendor and industry relevant technical knowledge.
• Experience working in a modern multi academy trust supporting hundreds of users.
• Mentoring from experienced IT professionals.
• A nationally recognised qualification with excellent long term career prospects.

Why join True Learning Partnership?

You’ll Become Part Of a Supportive And Ambitious Trust That Invests In Its People And Technology. Alongside a Competitive Salary, You’ll Benefit From

• Pension scheme.
• Cycle to Work scheme.
• Employee Assistance Programme.
• Free CPD and ongoing professional development.
• Wellbeing support and staff discounts.