Level 3 Business Administration Apprentice – Legal Reception & Administration

Kitson & Trotman; United Kingdom; Remote; GBP 12,000 - 16,000; Full time

Job summary

Kitson & Trotman LLP in Beaminster is seeking a Level 3 Business Administration Apprentice for Legal Reception & Administration. You will support reception and admin activities while training toward the Level 3 qualification in a professional law firm.

You will work with solicitors and staff, handling client interactions, diary management and document processing in a busy office environment.

Qualifications

• Excellent written and spoken communication abilities.
• Professional and approachable manner with clients.
• Strong attention to detail and accuracy.
• Good organisational skills and ability to prioritise tasks.
• Willingness to learn and take on responsibility.
• Proficiency with Microsoft Office.
• Ability to work as part of a team and manage priorities.
• Commitment to confidentiality and discretion.

Responsibilities

• Welcoming clients and visitors and providing a professional and friendly reception service
• Answering and directing telephone calls and taking accurate messages
• Dealing with general enquiries appropriately and sensitively
• Managing incoming and outgoing post, emails and documents
• Scanning, copying, filing and maintaining electronic records
• Assisting with opening, closing and archiving client files
• Supporting solicitors and other members of the team with general administrative tasks
• Arranging appointments and assisting with diary management
• Handling confidential and sensitive information appropriately
• Learning and using our legal case management and office systems
• Providing wider administrative support across the firm as required

Skills

Communication skills

Professional manner

Attention to detail

Organisational skills

Willingness to learn

IT skills

Teamwork

Confidentiality

Education

Level 3 Business Administrator Apprenticeship

Job description

We’re on the lookout for talented people to join our team.

Level 3 Business Administration Apprentice – Legal Reception & Administration

We are looking for an enthusiastic, organised and professional individual to join our busy solicitors’ practice as a Level 3 Business Administration Apprentice.

This is an excellent opportunity for someone looking to train and work in a professional office environment, combining practical, hands-on experience with a recognised Level 3 Business Administration qualification.

Working as part of our reception and administration team, you will often be one of the first points of contact for our clients and will play an important role in the smooth day-to-day running of the office. You will work alongside solicitors, legal professionals and support staff and gain experience of a wide range of administrative processes within a busy law firm.

The role

Your responsibilities will develop as your experience and confidence grow and will include:

• Welcoming clients and visitors and providing a professional and friendly reception service
• Answering and directing telephone calls and taking accurate messages
• Dealing with general enquiries appropriately and sensitively
• Managing incoming and outgoing post, emails and documents
• Scanning, copying, filing and maintaining electronic records
• Assisting with opening, closing and archiving client files
• Supporting solicitors and other members of the team with general administrative tasks
• Arranging appointments and assisting with diary management
• Handling confidential and sensitive information appropriately
• Learning and using our legal case management and office systems
• Providing wider administrative support across the firm as required

About you

We are looking for someone who is keen to learn and takes pride in doing things properly. As you will have regular contact with clients, a professional and approachable manner is particularly important.

You should have:

• Good written and verbal communication skills
• A friendly, confident and professional manner
• Good attention to detail and accuracy
• Strong organisational skills
• A willingness to learn and take on responsibility
• Good IT skills and confidence using Microsoft Office
• The ability to work as part of a team and manage competing priorities
• An understanding of the importance of confidentiality and discretion

Alongside your role with us, you will work towards the Level 3 Business Administrator Apprenticeship, with dedicated training and support from both the firm and our apprenticeship training provider.

You will gain valuable experience within a professional legal environment and develop transferable skills in administration, communication, client service, organisation and business operations.

About Kitson & Trotman LLP

Kitson & Trotman LLP is an established Dorset law firm providing a broad range of legal services to individuals, families and businesses. We pride ourselves on providing a professional and personal service to our clients and on creating a supportive working environment for our staff.

Location: Beaminster