Level 3 Business Administration Apprentice

Allscreens Nationwide Ltd; Swindon; On-site; GBP 12,000 - 15,000; Full time

Job summary

Allscreens Nationwide Ltd. seeks a Level 3 Business Administration Apprentice to join the Women & Children’s Administration team. You will perform a range of admin tasks, handle post, correspondence, data entry and phone duties, and support appointment scheduling and record retrieval.

The role involves collaborating with clinicians and other departments, preparing teaching resources, and maintaining efficient workload management while learning under a training contract.

Responsibilities

• Undertake a variety of administrative, clerical and secretarial duties for the Women & Children"s Team, including opening and distribution of post, typing clinical correspondence, preparing clinic notes, data input, and answering phones.
• Assist in managing various inboxes, responding to basic queries and liaising with clinicians as required.
• Liaise with other departments to make appointments, obtain case notes etc.
• Answer telephone queries politely, promptly and in a professional manner.
• Deal with queries as they occur and pass on messages promptly to appropriate parties.
• Retrieve case notes from Medical Records as and when required.
• Prepare resources for teaching, lectures and presentations as needed.
• Use time management to prioritise workload.
• Scan documents and reports for uploading against electronic patient records (EPR).
• Sign a learning contract with the training provider and adhere to the agreement.

Job description

Level 3 Business Administration Apprentice

Work as part of a team providing a full administration service in Women & Children's Administration. This will include, but is not limited to, the following:

• 1 Undertake a variety of administrative, clerical and secretarial duties for the Women & Childrens Team as appropriate. This includes the opening and distribution of post, typing clinical correspondence, preparing clinic notes, data input, and answering phones.
• 2. Assist in managing various inboxes, responding to basic queries and liaising with clinicians as required.
• 3. Liaise with other departments as necessary to make appointments, obtain case notes etc.
• 4. Answering telephone queries politely, promptly and in a professional manner.
• 5. Dealing with queries as they occur throughout the day and passing on messages promptly to the appropriate parties.
• 6. Retrieving case notes from Medical Records as and when required.
• 7. Preparation of resources for teaching, lectures and presentations, as and when required.
• 8. Effective use of time management skills to prioritise workload.
• 9. Scanning documents and reports for uploading against electronic patient records (EPR)
• 10. To sign a learning contract with the training provider and adhere to the agreement.