Level 2 - SEND Caseworker

Lincolnshire County Council; Boston; Hybrid; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Contributory pension

Discount schemes

Cycle to work

Flexible working

Generous annual leave

Job summary

Lincolnshire County Council is seeking a SEND Level 2 Caseworker to manage a defined and complex caseload of children and young people with Education, Health, and Care (EHC) Plans, while coordinating the statutory EHC assessment process within the SEND Code of Practice.

This role involves working with families, professional agencies and the third sector, travelling around the County, and supervising junior staff; a driving licence is required and hybrid working is available.

Qualifications

• This role requires a degree or equivalent in a Children's Services related area.
• Significant experience with families, children and young people with complex SEN needs.
• Extensive knowledge of SEND legislation including the Education Act (1996), Children and Family Act (2014), SEN Code of Practice and Equality Act (2010).
• Ability to manage complex multi-faceted issues and take cases from assessment to closure with minimal direction.
• Ability to chair and facilitate a range of meetings and build multi-agency solutions.
• Strong interpersonal, customer service and discretion when handling sensitive cases.

Responsibilities

• Manage a defined, complex caseload of children with EHC Plans.
• Coordinate the statutory EHC assessment process within the SEND Code of Practice.
• Draft and write final EHC plans to meet needs and outcomes.
• Supervise junior staff and liaise with the Legal Team for Tribunals.
• Travel around the County to support families and services.

Skills

Degree in Children's Services

Experience with families and young peo

SEND legislation knowledge

Chair meetings

Interpersonal skills

Customer service

Full UK driving licence

Education

Degree or equivalent in a Children's Services related area

Job description

Job Title: SEND Level 2 CaseworkerWorking Pattern:Full time, permanentSalary: £40,444 - £44,253Location: Boston/South HollandClosing Date: 23rd September 2026Interviews:W/C 5th October 2026

About the role

SEND Level 2 Caseworkers manage a defined and complex caseload of children and young people with Education, Health, and Care (EHC) Plans, whilst also facilitating and coordinating the statutory EHC assessment process for children and young people (0-25-year-olds) within the timeline as set out by the SEND Code of Practice (2015). This includes ensuring appropriate services and provisions are provided to meet children and young peoples' needs and help them to achieve the best possible educational, health and care outcomes.

This role involves working in partnership with children, young people, their families, professional agencies and the third sector, to develop, draft and write final needs led EHC plans, to achieve stated objectives, outcomes, and aspirations. SEND Level 2 Caseworkers ensure the child, young person and their family can participate as fully as possible in decision-making. This role will involve travel around the County.

SEND Level 2 Caseworkers are also responsible for any SEND Tribunals related to any child or young person on their caseload, and direct liaison with our dedicated Legal Team who represent the Local Authority within the Tribunal hearing. SEND Level 2 Caseworkers are also responsible for the supervision and line management of a SEND Level 1 Caseworker or a SEND Assistant Caseworker

About the Team

We will help you learn new skills, encourage your development and work with you to reach your potential within a friendly and welcoming environment where no two days are ever the same and we all want to succeed together! Lincolnshire County Council is one of the largest county councils in the UK and we are ambitious for both the residents of our county and the people who work here. We care about our staff, it's important to us that you have an excellent work/life balance and the opportunity to further develop your knowledge and skills in a supportive Local Authority setting.

We are an ambitious, progressive organisation that strives to provide modern and responsive public services to the residents of Lincolnshire. We are a large diverse employer that recognises and values the contribution of our workforce. Proud of our achievements we look to strengthen our current workforce in a range of service areas.

About You

• A degree or equivalent in a Children's Services related area, or substantial relevant proven ability in a previous similar role.
• Significant experienceof working with families,childrenand young people with complex SEN needs.
• Extensive working knowledge, adherence to, and application of SEND legislation, including the Education Act (1996), the Children and Family Act (2014), SEN Code of Practice and Equality Act (2010).
• The ability to deal with complex multi‑faceted issues.
• Sufficient knowledge and practice ability to take a case from assessment, service provision, review and to closure with minimum direction or support.
• The ability to effectively chair andfacilitatea range of meetings.
• Excellent interpersonal and relationship building skills.
• Excellent customer service skills, whilst demonstrating the ability to exercise tact and discretion when dealing with complex and sensitive cases.
• Ability to think creatively within the resources available to lead and develop multi‑agency solutions that meet the needs, objectives and aspirations of children and young people.
• Ability to supervise staff.
• A valid full UK driving licence and ability to complete frequent car journeys across a large geographical area.

Our offer

A competitive salary: £40,444 - £44,253, and the following benefits:

• A Contributory pension.
• Comprehensive benefits package including excellent discount schemes and cycle to work.
• Flexible working policies.
• A generous annual leave entitlement plus the option to buy more

Further details can be found in our rewards and benefits area of the website.

Additional Information

At Lincolnshire County Council, we believe our people are at the heart of everything we do. That’s why we offer a rewarding package designed to support your work–life balance, health and wellbeing, financial security, and career growth. Find out more about our offer to you in the attached brochure.

Please be advised that this position may be subject to a criminal record check. On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement.

Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact [e-mail].

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary.Working arrangements regarding hybrid working will be discussed as part of the appointment process. Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed. Fluency DutyIn accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.