Level 1 SOC Analyst

Webhosting; Belfast City District; On-site; GBP 30,000 - 52,000; Full time

Job summary

Telefónica Tech UK&I in Belfast is seeking a Cyber Security Analyst – L1 to monitor and respond to security events as part of a 24/7 SOC team.

You’ll work with SIEM/EDR, firewalls, and vulnerability management, translating complex concepts for customers while maintaining excellent service in a fast-paced environment. This role involves collaboration and proactive problem-solving.

Qualifications

• Exposure to security technologies including SIEM/EDR, firewalls, logging, monitoring and vulnerability management.
• Understanding of network security practices.
• Pro-active, concise communicator and collaborative team player.

Responsibilities

• Explain technical concepts clearly to non-technical stakeholders.
• Suggest enhancements to SOC security processes, procedures and policies.
• Communicate effectively with customers, teammates, and management.
• Provide details on incidents, including IOCS and basic remediation when needed.
• Investigate alerts using SIEM, data visualization, pattern analysis and automation.
• Analyze and report on anomalous behavior.
• Assist with remediation and recovery efforts with Level 2 support.

Skills

SIEM/EDR

Firewalls

Logging

Monitoring

Vulnerability management

Network security practices

Customer service

Job description

TelefonicaTech ·United Kingdom, Belfast

Not specified Full-time Not specified Operations

Job Description

Due to expansion, we’re now recruiting for a Cyber Security Analyst – L1.

The Security Operation Centre (SOC) Information Security Analyst is the first level of monitoring in the SOC. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis.

Your background should include exposure to security technologies including SIEM/EDR, firewalls, logging, monitoring and vulnerability management.

You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Telefonica Tech is a fast-paced, entrepreneurial environment so to be successful you’ll need to be a pro-active individual, take direction well, communicate succinctly and collaborate effectively.

Key Responsibilities

• Ability to clearly explain technical concepts to non-technical stakeholders.
• Recommend enhancements to SOC security process, procedures and policies.
• Communicate effectively with customers, teammates, and management.
• Provide further detail on incidents should they arise, this can include, basic level sandboxing, IP reputation or further detailing of IOC’s.
• Can provide base level remediation (blocking user accounts, isolating servers) to then triage for Level 2 for further investigation.
• Analyse and report on anomalous behaviour.
• Determines and directs Advanced remediation and recovery efforts (with assistance from tooling and/or Level 2)
• Investigate alerts using SIEM, data visualisation, pattern analysis and automation.
• Solid cyber security skills including SIEM
• Have the drive to dive deep into issues
• Ability to identify security threats, trends and anomalies
• Logical thinker and creative problem solver

Telefónica Tech(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values:Open, Trusted and Bold

• HPE:Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike:part of our NextDefense Cyber Security Portfolio
• Fortinet:Elite VIP Program – one of only 2 in the UK
• AWS:Advanced Solution & Managed Service Provider Program