Lettings Portfolio Admin — Elevate Client Experience

Rettie; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities

Supportive team environment

Job summary

A leading lettings agency in Edinburgh is seeking a Portfolio Administrator for full-time support to the Lettings team. You will manage client inquiries, assist Portfolio Managers, and ensure compliance with company policies. This role is well-suited for candidates with strong customer service skills and proficiency in IT systems. The position promises career growth in a supportive environment, emphasizing teamwork and personal development.

Qualifications

• Full, clean driving license.
• Experienced in a customer service role.
• Confident in administrative tasks.

Responsibilities

• First point of contact for inbound calls and inbox enquiries.
• Effective management of all viewing appointments.
• Accurate financial management and collaboration with the accounts team.

Skills

Customer service experience

Administrative skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Outlook

Job description

A leading lettings agency in Edinburgh is seeking a Portfolio Administrator for full-time support to the Lettings team. You will manage client inquiries, assist Portfolio Managers, and ensure compliance with company policies. This role is well-suited for candidates with strong customer service skills and proficiency in IT systems. The position promises career growth in a supportive environment, emphasizing teamwork and personal development.