Lettings Negotiator - Clerkenwell

Kinleigh Folkard & Hayward; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a motivated lettings negotiator to join their dynamic team in London. This role involves working closely with tenants and landlords to facilitate the renting process, from marketing to negotiation and move-in day. As a key player in a leading property services group, you will provide exceptional customer service while managing a diverse portfolio. The company values collaboration, integrity, and continuous improvement, making it an ideal environment for someone looking to advance their career in property. Join a team that prides itself on delivering outstanding service and building lasting relationships.

Benefits

Industry-leading training programmes

Social opportunities

Diverse and inclusive environment

Qualifications

• Proven track record in estate agency with strong communication skills.
• Ability to deliver excellent customer service and achieve results.

Responsibilities

• Manage daily applicants and conduct property viewings professionally.
• Negotiate offers and oversee tenant referencing and compliance.

Skills

Customer Service

Communication Skills

Negotiation Skills

Relationship Building

Sales Experience

Education

Experience in Estate Agency

Job description

Are you self-motivated, trustworthy, and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you! KFH offers fantastic social opportunities, industry-leading training programmes, and a network to learn from the best. We’re looking for an individual that can collaborate with others and share their lettings knowledge and skills. At KFH, we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital, we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups, we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London, providing a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

As a lettings negotiator, you will play a key part in helping tenants find the right property, working with landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy, and to the final move-in day. Throughout this, you will be offering exceptional customer service to your applicants, landlords, and other parties.

You will report to our Branch Director.

Responsibilities of a lettings negotiator include:

• Daily management of applicants
• Generating and conducting viewings in a professional manner
• Ensuring landlords are up to date on all matters
• Negotiating offers
• Collecting holding deposits and tenancy monies
• Overseeing tenant referencing and right to rent checks
• Overseeing all legal compliance on agreed offers
• Providing high levels of customer service

At KFH, we are looking for a negotiator with a proven track record in estate agency, outstanding communication skills, and someone who is passionate about delivering excellent customer service to all of our clients while achieving the right results and enhancing our reputation.

This lettings negotiator role is for someone looking for that next step in property.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

Click here to see all our company benefits, including additional earning potential and discounts.

KFH. People. We get it.