Lettings Negotiator - Clerkenwell

TN United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player in property services is seeking a lettings negotiator to join their dynamic team in London. This role offers a fantastic opportunity to work with a leading estate agency, helping tenants find their ideal properties while supporting landlords through the renting process. With a strong emphasis on collaboration and exceptional customer service, you will play a crucial role in maintaining the company's reputation for excellence. The position promises not only professional growth but also the chance to be part of a diverse and inclusive environment that values new ideas and experiences. If you're self-motivated and eager to advance your career in property, this could be the perfect fit for you.

Qualifications

• Proven track record in estate agency and outstanding communication skills.
• Passionate about delivering excellent customer service to clients.

Responsibilities

• Manage applicants and conduct viewings professionally.
• Negotiate offers and oversee tenant referencing.
• Provide high levels of customer service throughout the renting process.

Skills

Excellent communication skills

Customer service

Negotiation

Relationship building

Education

Experience in lettings or sales

Job description

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Client:

Kinleigh Folkard & Hayward

Location:

London, United Kingdom

Job Category:

Retail

EU work permit required:

Yes

Job Reference:

6788d57a5bff

Job Views:

4

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you! KFH offers fantastic social opportunities, industry-leading training programmes, and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH, we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital, we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups, we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London, providing a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

As a lettings negotiator, you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy, and to the final move-in day. Throughout this, you will be offering exceptional customer service to your applicants, landlords, and other parties.

You will report to our Branch Director.

Responsibilities of a lettings negotiator include:

• Daily management of applicants
• Generate and conduct viewings in a professional manner
• Ensuring landlords are up to date on all matters
• Negotiating offers
• Collect holding deposits and tenancy monies
• Oversee tenant referencing and right to rent checks
• Oversee all legal compliance on agreed offers
• Provide high levels of customer service

At KFH, we are looking for a negotiator with a proven track record in estate agency, outstanding communication skills, and someone who is passionate about delivering excellent customer service to all of our clients while achieving the right results and enhancing our reputation.

This lettings negotiator role is for someone looking for that next step in property.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

Click here to see all our company benefits, including additional earning potential and discounts.