Lettings Negotiator

F Stop Photography; London; On-site; GBP 18,000 - 25,000; Full time

Job summary

A leading independent Estate Agency in London is seeking a Lettings Negotiator to join their team. The role involves managing inquiries, conducting viewings, and negotiating offers. The company offers a supportive environment with training opportunities and a competitive salary structure.

Benefits

Basic salary £18,000 to £25,000

Uncapped commission up to 20%

33 Days annual holiday

Sponsorship of ARLA

Company smartphone

Industry-leading training

Car Allowance

Qualifications

• Full UK Driving Licence required.
• Commitment to personal development and achieving ARLA qualification.

Responsibilities

• Handle calls and email inquiries efficiently.
• Arrange and accompany viewings to company standards.
• Negotiate the best price for landlords.

Skills

Customer Service

Negotiation

Time Management

Problem Solving

Presentation

Education

ARLA Qualification

Tools

CRM Systems

Job description

Join to apply for the Lettings Negotiator role at F Stop Photography.

Adam Hayes are a forward-thinking and progressive company with a fantastic industry reputation. Our company is dedicated to progressing our staff members and offers individual training plans to enable their development. Boasting an extensive trophy cabinet, including Gold Winners for London Estate Agency of the Year, and an unrivalled culture for staff to thrive, we consider ourselves among the best in the industry.

As a leading independent Estate Agency, we are currently looking for a Lettings Negotiator to join our Lettings Team. This is an excellent opportunity to join an established firm within a great team. The role requires an individual who is efficient, able to work to tight deadlines, and with an excellent eye for detail.

The benefits of being a Lettings Negotiator at Adam Hayes Estate Agents

• £18,000 to £25,000 basic salary, dependent on experience
• Additional uncapped commission up to 20%
• 5-day week
• Sponsorship of ARLA
• Regular social get-togethers
• 33 Days annual holiday
• Fantastic promotions and career progression
• Career development opportunities
• Company smartphone for role-related tasks
• Industry-leading training
• Earn a nationally recognized qualification (including ARLA)
• Opportunity to work alongside directors
• Car Allowance

Responsibilities of a Lettings Negotiator at Adam Hayes Estate Agents

• Handling all calls and email inquiries
• Managing diary and time efficiently
• Dealing with customer inquiries effectively (see service charter)
• Registering and qualifying buyers effectively
• Arranging and accompanying viewings to company standards
• Following up viewings, gathering feedback, and negotiating price reductions where possible
• Qualifying offers in detail and negotiating the best price for the landlord
• Handling and booking market appraisals
• Prospecting and canvassing to generate valuations and build vendor database
• Responding to all incoming communications (internal and external)
• Closing deals and ensuring monthly KPIs and banking targets are met
• Focusing on personal development and progression
• Recording personal performance and preparing figures for monthly 1-2-1s
• Escalating queries outside of own authority level
• Maintaining compliance with industry regulations and internal processes
• Performing any other duties as requested by manager or Directors

Skills and Abilities Required

• A Full UK Driving Licence
• Progressive and positive attitude in all situations
• Solutions and results-focused
• Flexible and adaptable approach
• Dependable team player
• Committed to personal development
• Immaculate presentation
• Determination to secure new business and eagerness to close deals
• Excellent customer service skills as per charter
• Good time management and workload prioritization
• Ability to work independently and as part of a team
• Following company processes and procedures
• Negotiation skills to achieve optimal outcomes
• Conflict and complaint resolution skills within own authority
• Working towards ARLA qualification
• Ability to meet deadlines and follow company procedures
• Proficiency with CRM systems

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management