Lettings Negotiator

pinnaclegroup.co.uk; London; Remote; GBP 25,000 - 35,000; Full time

Job summary

Pinnacle Group is seeking an experienced Lettings Coordinator to join their team. This full-time remote role involves supporting the Lettings Team through various administrative tasks while ensuring excellent service delivery. Ideal candidates should possess relevant lettings experience, strong communication skills, and the ability to handle responsibilities efficiently.

Benefits

Additional leave packages

Pension plans

Retail discounts

Qualifications

• Relevant experience in lettings and property.
• Excellent administrative and communication skills.
• Ability to perform various housing management and administrative tasks.

Responsibilities

• Co-ordinate diaries and book appointments with applicants.
• Manage offers from viewings and liaise with tenants.
• Develop positive relationships and ensure excellent customer service.

Skills

Administrative skills

Communication skills

IT skills

Tools

Word

Excel

Job description

Pinnacle Group are looking to recruit an experienced Lettings Coordinator to support the Lettings Team with all aspects of lettings which will include marketing, arranging viewings, confirming offers and securing lets for the onsite Lettings Negotiators. In this role you will work proactively and efficiently with the lettings administration team to progress applications to references and agreement signing with residents to ensure that the void turnaround is as prompt as possible.

This is a full time, remote working role.

You will be joining the Place by Pinnacle team. The specialist Place by Pinnacle brand provides integrated market rental lettings and management services across single family and multi-family properties.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

• To co-ordinate diaries by booking appointments with applicants as required by the applicant.
• To co-ordinate resident engagement-based activities in line with the resident engagement plan to build the community and provide positive resident involvement.
• To be responsible of managing offers from viewings and liaising with tenants to ensure all relevant information is communicated correctly and efficiently.
• Maintain both good record keeping ensuring confidentiality of all handling of documents and ensure confidential information is not disclosed.
• Develop positive and effective relationships and ensuring that excellent customer service is always delivered.

Key requirements:

• Relevant experience in lettings and property
• Excellent administrative and communication skills is a must.
• Be able to perform a whole range of housing management and administrative tasks, including general repairs, general property management, and administrative tasks.
• Excellent IT skills (Word, Excel and relevant software)

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.