Lettings Negotiator

John Shepherd Sales & Lettings; Derby; On-site; GBP 23,000 - 28,000; Full time

Job summary

Join a leading lettings agency as a Lettings Negotiator. In this full-time role based in Derby, you will connect with prospective tenants, manage property viewings, and drive new business opportunities. The position offers a competitive OTE of £28,000 and numerous employee benefits aimed at personal and professional development in a supportive, dynamic environment.

Benefits

Discounts at over 900 retailers

Free counselling support

Annual leave purchase scheme

Enhanced Family Friendly Leave

Celebrations for length of service

Support for professional development

Fun company socials

Qualifications

• Natural people person with genuine connections.
• Driven to succeed, reliable, and values integrity.
• Articulate with strong negotiation skills.

Responsibilities

• Liaising with tenants and matching needs to properties.
• Conducting viewings and overseeing referencing.
• Identifying opportunities for new business.

Skills

Customer Service

Negotiation

Communication

Organisational Skills

Job description

Welcome to John Shepherd, known for moving people forward. As part of Lomond, the UK's leading network of lettings and estate agencies, we have 8 offices across the East and West Midlands and over 100 staff dedicated to assisting our customers. Our team's extensive industry expertise and local knowledge help people find, sell, and let properties.

We are excited to offer an opportunity to join our dynamic team as a Lettings Negotiator. This is a full-time, permanent position based in Derby. The realistic OTE for this role is £28,000 (uncapped), depending on performance.

Responsibilities

• Liaising with prospective tenants, qualifying their needs, and matching them to suitable properties.
• Conducting viewings, negotiating offers, overseeing referencing, and handing over keys to new tenants.
• Emailing property alerts through ReapIT/HTML and completing weekly landlord care and feedback calls.
• Ensuring adherence to office procedures, policies, and KPIs.
• Being commercially aware to identify opportunities to win new business.

Ideal Candidate Qualities

• A natural people person who connects genuinely with others.
• Driven to succeed and reliable.
• Values integrity as a key business principle.
• Passionate about delivering excellent customer service.
• Organised, diligent, and able to multitask.
• Thrives in a fast-paced, target-driven environment where no two days are the same.
• Articulate with strong negotiation skills.

Benefits

• Discounts at over 900 retailers through our smart spending app, and a wellbeing centre with resources for health, nutrition, financial wellbeing, and mental health.
• Free counselling support through our Employee Assistance Programme.
• Annual leave purchase scheme, allowing you to buy up to 5 extra days of holiday.
• Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• Celebrations for length of service and loyalty.
• Support for professional development and qualifications.
• Fun company socials to foster team spirit.

At John Shepherd, we value diversity and inclusion and welcome applicants from all backgrounds, abilities, and perspectives.

Join us and be part of a workplace that values you. Apply today!