Lettings Negotiator

HIRING PEOPLE; Crawley; On-site; GBP 18,000 - 24,000; Full time

Job summary

Une agence immobilière indépendante dynamique à Crawley cherche un Lettings Negotiator passionné par le service client pour offrir une expérience de location exceptionnelle. Ce poste, qui commence par un remplacement de maternité d'un an, offre des possibilités de croissance avec un environnement de travail solidaire et une culture d'équipe fantastique.

Benefits

Utilisation de voiture de la société

Téléphone portable fourni

22 jours de congé + 8 jours fériés

Jour payé le jour de Noël

Pension

Formation financée

Rabais de 25% chez Tilgate Bakery

Stationnement gratuit

Journée de bénévolat payée par an

Culture d'équipe fantastique

Qualifications

• Un bon niveau de communication écrite et orale est essentiel.
• Passionné(e) par la croissance et l'amélioration.
• Doit avoir un permis de conduire valide au Royaume-Uni.

Responsibilities

• Être le contact principal pour les propriétaires et les résidents.
• Organiser et animer des événements de lancement.
• S'assurer que la documentation de conformité est disponible.

Skills

Communication

Service client

Organisation

Multitasking

Job description

Our client is an award-winning, ambitious, and fast-growing independent agency based in Crawley. They're redefining what it means to be an estate agent, moving beyond the transactional to build genuine, lasting relationships.

The company believe they're in the people business, not just the property business. That's why they approach each move as a life-changing journey, not just a process.

If you're passionate about people, community, and doing property differently, you're in the right place.

Vision

Every customer is a human being first, whether they're buying, selling, letting, or renting. The company negotiate like ninjas, pouring their hearts into securing the best results within the right timeframes.

They're proud to serve Crawley - their home. They support local neighbourhoods and empower customers to reduce their carbon footprint, because this planet is home too.

The Role:

Lettings Negotiator

As a Lettings Negotiator, you'll take the lead in delivering exceptional rental experiences. From hosting impressive launch events to vetting the best residents and negotiating win-win outcomes, you'll make things happen.

Key Responsibilities:

• Be the main contact for homeowners and residents (calls & emails)
• Match people to their perfect homes
• Take professional-grade photos, floor plans, and create compelling property listings
• Liaise with VA to list on Street CRM + social platforms (Facebook, Instagram, YouTube)
• Create video content (personal, property & educational)
• Organise and host standout launch events
• Collect and present viewing feedback and offers
• Guide residents through referencing & holding deposit process
• Ensure all compliance documentation (EPC, EICR, GSI, ID, POA) is in place
• Keep systems updated: Street, Xero, Payprop
• Work with property managers to ensure smooth move-ins
• Update utility info via Notify or similar provider

What They're Looking For:

• A people person with a customer service or admin background
• Excellent written and verbal communication
• Super organised, multitasking legend
• A full UK driving licence (max 6 points)
• Team player with a can-do mindset
• Passionate about growth and improvement
• Flexible to work alternate weekends (with a weekday off in lieu)

Experience in lettings/property is great-but not essential. Attitude and heart matter most.

What You'll Get in Return:

• £18,000-£24,000 salary (DOE)
• OTE £26,500-£27,500 with commissions
• Use of company pool car
• Company laptop + mobile phone
• 22 days' holiday + 8 bank hols
• Paid day off on Christmas Eve
• Pension scheme
• Fully funded LeCap Level 3 qualification
• 25% discount at Tilgate Bakery
• Free parking
• 1 paid charity volunteer day per year
• Fantastic team culture & support
• Monday-Friday, 8:30am-5:30pm (Alternate weekends with day off in lieu)

Ready to Join?

If the company's mission and culture resonate with you, and you're excited to be part of a people-first team that genuinely cares, our client wouldlove to hear from you. This is currently for maternity cover for a year, but there is a good chance of a full-time job offer at the end due to the growth the company are achieving.